I have 8 + years’ of total work experience in managing end to end Ecommerce business development in addition to total 3 years of Digital Marketing work experience in support with ecommerce work. I have worked as an ecommerce manager with the overall job responsibility that includes handling of cross border amazon global business accounts of a seller & developing their businesses ensuring continue business growth.
My responsibility's in managing global amazon business accounts ( over 14+ Amazon Country's) includes:
- Creating online ecommerce Business Strategy
- Focusing on Revenue Generation & Profit & Loss
- Team Management, Inventory
- Coordinating with Accounts team for amazon business updates
- Coordinating with Graphic Designing team for amazon designing creative
- Product Listing & Management,
- Storefront / Brand Store Creation & Promotion
- Pricing & Buy Box Winning
- Deals, Promotions Participations
- Competitor Analysis
- Orders, Returns, A to Z Claims & Cases Management
- Global - FBA Shipments end to end Process Management
- Warehouse, Logistics & Customs
- Buyer Massages handling / Buyer communications
- Feedbacks Management & resolutions
- Handling Customer Complaint’s & Providing Resolution
- Account Health Management
- All Amazon Reports Generation & analysis for future business growth
Additionally, also managed & developed ecommerce business on Ebay.com & Walmart.com.