Mayra Alejandra Rodriguez Salazar

Mayra Alejandra Rodriguez Salazar

$10/hr
Social Media Manager - Virtual Assistant - Customer Service Pro
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Age:
39 years old
Location:
Bogota, Bogotá, Colombia
Experience:
4 years
Mayra Alejandra Rodriguez Salazar Diligent English and Spanish tutor with proven data analysis skills, plus over two years of experience managing social media accounts. EXPERIENCE FREELANCER, Paralegal October 2013– Active ● Assist with managing, tracking and providing responses to subpoenas. ● Assisting in internal research and information gathering for competition law and regulatory matters. ● Assists with special projects working under the direction of the lawyers in the Legal Department. ● Creates letters, basis of claims, and other forms. Creates documents from templates as necessary. ● Perform factual research: Internet-based, Document- and work product-based, Other relevant sources. ● Researching, Preparing and Assisting with cases for Court. ● Working and communicating effectively with team members to coordinate responsibilities and workloads. FREELANCER, Social Account Manager. October 2020– Active ● Brainstorm innovative content ideas. ● Conduct research, pitch ideas, draft briefs, and provide ongoing assistance to various social media projects management. ● Contribute to website redesign project. ● Create and distribute key social media content. ● Manage social media platforms by creating content and campaigns, posting, active monitoring, responding to, and distribution of follower feedback. SMART TRAINING ACADEMY WFH, English Teacher July 2017 - September 2018 October 2022 - Active ● Participate in curriculum development. ● Support and provide updated English training information in employee HR System, maintain accurate records of activities and participant information. ● Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all colleagues related with English literature and communication. AREAS OF EXPERIENCE Customer service, Teaching, Training, Legal assistance, Data entry, Data analysis and statistics, Social Media Management. SKILLS Bilingual Strong Communication Problem Solving Mindset Data analysis and reports generation Rapport with varied audiences. Multitasking. Time management, Knowledge of productivity tools Attention to detail Team player ​ IDIOMAS Spanish - Native English - Advanced BIZZ SUPPORT TEAM WFH, Virtual assistant May 2022 - Active ● Enters information daily into a database consisting of external and internal movement of inmates, job and housing assignments, Classification Team Assignments, inmate re-classification Score Sheets and Disciplinary Reports. ● Interpret paperwork received and make sound judgments. ● May assist in report development and analyzing data. ● Perform audits of own work and or that of others to ensure conformance with established procedures ● Provide support to the Finance department in various miscellaneous work. ● Track budget expenses, process invoices for payment, communicate monthly financial commitments to team administrators and work to resolve discrepancies. CONCENTRIX, Bogotá, Trainer II July 2019 - March 2021 ● Convey timely performance information to the Trainer and Training Manager throughout the training process/cycle. ● Create and update training content and reference materials with an emphasis on e-learning and virtual classrooms. ● Develop, coach, support, and evaluate associates on the team. ● Effectively and consistently utilize provided training materials (i.e. facilitation guide, established learning activities, assessment tools). . BDO AUDIT S.A., Barranquilla - Legal Auditor October 2013 to June 2014 ● Contribute to the timely and accurate completion of a broad range of reporting and analysis (e.g., control themes, audit issue analysis, business metrics, board reporting and business unit metrics). ● Execute the follow-up of findings arising from internal audits within established standards and timelines. ● May supervise team members on a daily basis, including setting priorities and providing ongoing feedback. ● Production of periodic regulatory reporting and status updates. ● Raising and discussing with operational line management review findings. EDUCATION Universidad Pontificia Bolivariana, Diplomatura en Innovación Educativa July 2019 - PRESENT Universidad del Externado, UniAndes, Enseña Por Colombia, Pedagogía y Liderazgo December 2015 Universidad del Atlántico, Lawyer September 2003 - October 2014
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