Mayra Alejandra Rodriguez Salazar

AREAS OF EXPERIENCE

Customer service, Teaching, Training, Legal assistance, Data entry, Data analysis and statistics, Social Media Management..

SKILLS

• Knowledge of basic software development life-cycle processes.
• Strong Communication and Business acumen skills.
• Strong problem solving skills with the ability to analyze and debug issues.
• Ability to generate rapport with a wide audience of people and cultures.
• Capable of multitasking, highly organized, with excellent time management skills.
• Excellent knowledge of Microsoft Office Products.
• Good listening and consultative skills.
• Good working knowledge of productivity tools such as Microsoft Office Applications.
• Strong training program design experience.
• Attention to detail with a commitment to high quality and accuracy.
• Interest in the different fields of assurance.
• Ability to learn new technologies and processes quickly.
• Ability to work in a collaborative global team environment.
• Ability to work well under pressure in a project oriented environment with tight timelines and imperfect information.

**EXPERIENCE **

FREELANCER, Paralegal

October 2013– Active

• Assist with managing, tracking and providing responses to subpoenas.
• Assisting in internal research and information gathering for competition law and regulatory matters.
• Assists with special projects working under the direction of the lawyers in the Legal Department.
• Creates letters, basis of claims, and other forms. Creates documents from templates as necessary.
• Perform factual research: Internet-based, Document- and work product-based, Other relevant sources.
• Researching, Preparing and Assisting with cases for Court.
• Working and communicating effectively with team members to coordinate responsibilities and workloads.

FREELANCER, Social Account Manager.

October 2020– Active

• Brainstorm innovative content ideas.
• Conduct research, pitch ideas, draft briefs, and provide ongoing assistance to various social media projects management.
• Contribute to website redesign project.
• Create and distribute key social media content.
• Manage social media platforms by creating content and campaigns, posting, active monitoring, responding to, and distribution of follower feedback.

SMART TRAINING ACADEMY

WFH, English Teacher

July 2017 - September 2018

October 2022 - Active

• Participate in curriculum development.
• Support and provide updated English training information in employee HR System, maintain accurate records of activities and participant information.
• Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all colleagues related with English literature and communication.

BIZZ SUPPORT TEAM

WFH, Virtual assistant

May 2022 - Active

• Enters information daily into a database consisting of external and internal movement of inmates, job and housing assignments, Classification Team Assignments, inmate re-classification Score Sheets and Disciplinary Reports.
• Interpret paperwork received and make sound judgments.
• May assist in report development and analyzing data.
• Perform audits of own work and or that of others to ensure conformance with established procedures
• Provide support to the Finance department in various miscellaneous work.
• Track budget expenses, process invoices for payment, communicate monthly financial commitments to team administrators and work to resolve discrepancies.

CONCENTRIX, 

Bogotá, _Trainer II _

July 2019 - March 2021 

• Convey timely performance information to the Trainer and Training Manager throughout the training process/cycle.
• Create and update training content and reference materials with an emphasis on e-learning and virtual classrooms.
• Develop, coach, support, and evaluate associates on the team.
• Effectively and consistently utilize provided training materials (i.e. facilitation guide, established learning activities, assessment tools).

.BDO AUDIT S.A.,

Barranquilla - Legal Auditor

October 2013 to June 2014

• Contribute to the timely and accurate completion of a broad range of reporting and analysis (e.g., control themes, audit issue analysis, business metrics, board reporting and business unit metrics).
• Execute the follow-up of findings arising from internal audits within established standards and timelines.
• May supervise team members on a daily basis, including setting priorities and providing ongoing feedback.
• Production of periodic regulatory reporting and status updates.
• Raising and discussing with operational line management review findings.