Mayowa Adeniran

I am Mayowa, I have a bachelor's Computer Information Systems and master's degrees in Management, numerous professional qualifications, and over seven years of expertise with Sales & Service Cloud apps.

Throughout my professional career, I have supported over 200 people concurrently while managing intricate Salesforce enterprise versions. I oversaw Salesforce users and clients as well as acquired the required account information to successfully plan and strategize projects, then put those strategies into action to satisfy organizational objectives. I discovered over my six years with Salesforce that solid cooperation and conversational skills are just as important as rudimentary technical understanding.

Here are some of my professional highlights:

• Developed, installed, and managed joint, custom, and conventional Salesforce items.

• Conga Merge and Outlook were two AppEx applications that were integrated with Salesforce accounts.

• The development and updating of users, reports, and dashboards have been done to track workflow phases for

management accessibility.

• To assist clients in using Salesforce and related technologies, user and administrative training sessions were

conducted.

• The development of reports, dashboards, and procedures for monitoring the integrity and quality of data.

• Handled the team's database and carried out fundamental administration, de-duplication, and cleansing tasks.

• Handled user administration requirements as well as ongoing support requests.

• I kept track of the adoption rates of the team and, if necessary, I intervened by giving them communications, training sessions, and documentation.