I'm a nurse by heart but a Virtual Assistant by profession. I have extensive experience in English teaching, customer service both in BPO and e-commerce settings, email and social media support, and lettings agency virtual assistant (call handler). Job responsibilities include, but not limited to, inbound and outbound call handling, email / chat management, Google Calendar scheduling, maintaining presence on SpareRoom. I'm a dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.