May Anne Marces

Greetings! I'm May, a customer service and your go-to Shopify Virtual Assistant with expertise in Freshdesk and Canva. With a passion for e-commerce.

Knowledge in GHL:

Go HighLevel Proficiency: Experience with the GHL platform, including CRM management, marketing automation, funnel building, and pipeline management.

Customer Service:

Provided exceptional customer service support via phone, email, and live chat channels, addressing inquiries, resolving issues, and delivering personalized solutions to meet customer needs. Maintained a high level of accuracy and attention to detail in documenting customer interactions and updating customer records in the CRM system.

Cold Caller:

A cold caller with over 2 years of experience in generating leads, setting appointments, and closing deals through strategic and persistent outbound calls. Proficient in various sales techniques, CRM tools, and communication skills, with a proven track record of exceeding targets and contributing to revenue growth.

Shopify Virtual Assistant Expertise:

As a Shopify specialist, I excel in order processing, and ensuring a seamless customer experience. I successfully managed and resolved a high volume of customer inquiries, demonstrating my commitment to ensuring a positive and seamless shopping experience. My proficiency in utilizing tools like Freshdesk has equipped me with the ability to handle customer concerns with professionalism and efficiency.

Freshdesk Expert:

Efficient customer support is the backbone of any successful business. I am well-versed in utilizing Freshdesk to provide timely and effective customer service. From ticket management to resolving queries, I ensure your customers receive top-notch support, fostering satisfaction and loyalty. 

Canva Expert:

In the visual realm, I shine as a Canva expert. From creating eye-catching social media graphics to designing stunning marketing materials, I bring creativity and precision to every project. Elevate your brand with compelling visuals that leave a lasting

impression on your audience.

My Skill Set Includes:

Customer Service via phone

Order Processing and Fulfillment

Customer Support via Freshdesk

Canva Graphic Design

Social Media Marketing

Time Management and Organizational Skills

Why Choose Me:

Timely and effective customer support

Let's collaborate to take your online business to new heights! Feel free to reach out, and let's discuss how I can contribute to your success.