MAY ANN
CLAIRE AMPUSTA
VIRTUAL ASSISTANT
EXPERIENCE
Zekese Enterprise-Singapore Company
Social Media Moderator
CONTACT
Oct. 2019 - Feb. 1, 2021
Hiding negative comments in FB and IG through
Business Manager
Answering queries in a timely manner in FB Page
chatbox,
FB engagement thru liking comments and response
to comments
Sharing and posting content in the page
Inviting people to like and follow those FB Business
Pages.
S&A Fortune Enterprise- Philippine Based
Chat Sales Representative
Nov. 2019-Jan. 2021
Addressing Customer's Inquiries
posting customer's feedbacks and sharing content in the pages
fulfilling customers’ orders in Shopify
data encoding and cancelling orders in Shopify, process refunds
and Sales reporting
responding all the inquiries and messages and convert it to sales
FB Page Manager/Moderator
promoting our under garment product to clients/audiences
Targeting Daily & Weekly Sales Required
Personal Collection Direct Selling Inc.
Sales Training Officer/Business Development
Officer/Sales Supervisor
April 2016- Feb. 2020
Develop business and marketing plans in coordination with Managing
Director to achieve revenue goals.
Explain prospective dealers about the advantages of the products offered
and follow up with them in order to close the business deals.
Respond to the dealers/customers queries regarding the products in a
timely fashion.
Develop strong customer relationships in order to generate high volume of
prospective customers/dealers.
Analyze the current and past recruitment, sales, revenues and product
deficiencies in order to provide recommendations for business growth and
problem resolution.
Assist in company’s branding and activities such as product launching,
promos and programs for the month, marketing collaterals, and intentional
activities.
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EDUCATION-
Holy Name University
Bachelor of Science in
Business Administration major in
Financial Management
SKILLSET
Capable in Google Docs and
MS Office (MS Word, MS
PowerPoint, MS Excel, MS
Outlook)
Proficient in the English
Capable in coordinating and
building good customer
service
Creative mindset
Good in problem solving
Good communication skills
Good in leadership and
engaging people
Reliable and professional
Knowledgeable in Zendesk,
Discord and Trello, Business
Manager, Statusbrew, E-Com
Knowledgeable in using
Canva and Buffer (SMM tool)
Knowledgeable in SEO and
Shopify.
Can multi tasks and can work
with less supervision
