I am a technical support evangelist who is driven to troubleshoot and navigate through multiple product environments with over 10 years of experience as a Technical Support / Helpdesk Analyst. I have expertise in resolving windows issues, Desktop and Laptop repair, installation/configuration of MSOffice/Office365 applications, WAN/LAN topology, network devices configuration and troubleshooting, malware/adware/virus removal, managing employees accounts and databases, etc.
I had the privilege of working with respectable companies such as Dell Inc., TPG of Australia, Telstra, LexisNexis and Beckton Dickinson to name a few. Working with this organization has given me knowledge and honed my skills to perform tasks efficiently. Any other topics I am not familiar with, I am most willing to train and learn quickly to cope up with a fast-pacing work environment.