- Reply rate:
- -
- Availability:
- Full-time (40 hrs/wk)
- Location:
- Angeles, III, Philippines
- Experience:
- 8 years
JEFFREY P. PALMA
Address:
Philippines
OBJECTIVES
To join a progressive industry that provide harmonious working environment where I can contribute to
achieve the set goals of company by using my knowledge and skills and allow me to advance.
EDUCATIONAL ATTAINMENT
Tertiary :
B.S COMPUTER ENGINEERING
Graduate (2009)
Systems Plus College Foundation
Balibago, Angeles City
WORK EXPERIENCE
Information Technology Support (Filipino)
Holy Angel University
April 6, 2015 – Present
Job Responsibility:
1. Maintain different computers with different setup on different computer
laboratories.
2. Make sure that all computer all running smooth on all application program using
IT skills
3. Respond to problem that need immediate respond such as bugs, different error
prompting on screen.
4. Handles CISCO devices switches and routers. Upload or upgrade IOS on
devices. Resetting password. Hardware upgrade
5. Access point setup and configuration.
6. Handle MAC laboratory.
7. Participate in Research and Development regarding Computer laboratories
setup.
8. Doing techniques to make the process become efficient or faster.
9. Remotely distribution of file and remotely monitoring anomalies by users.
10. Solid repair on system unit.
11. Assign appropriate ip address.
12. Keep on track on latest technology and science in field of Information
Technology for further development.
Process Quality Assurance Engineer (Korean)
Kodec Precision Incorporated
May 2, 2013 – March 31, 2015
Job Responsibility:-.
Inspect product into production line.
Conduct evaluation to determine product quality.
Summarize data for specific defects into graph form.
Monitor DPPM, Yield and other related production information.
Create Work Instruction, NCR, & GIP when needed.
Incoming Inspection on Aluminum Ingot using Spectrometer Instrument
Generate Process Change Notice when their any changes in production
movement.
8. Read Engineering Drawing and Criteria to validate non-conforming product.
9. Participate in layer audit, process audit and product audit.
10. Participate to 8D report problem solving to resolve particular issue.
11. Perform process mapping to determine the root cause of a problem.
IT Staff (Desktop Management Support) (Filipino)
Clark Data Center Incorporated – Subsidiary of Software Venture Incorporated
May 31, 2011 – June 15, 2012
Job Responsibility:
1. Handle file servers on workload.
2. Monitor server VM ware esxi cpu utilization.
3. Install necessary program needed in production floor.
4. Use GFI system to manage usb port.
5. Update antivirus on all workstation.
6. Make necessary repair on computer that are faulty.
7. Assign IP address on particular computer that required full access.
8. Perform cabling when required.
9. Support on all users that requires immediate assistance.
10. Coordinate to remote IT administration regarding major issue.
11. Coordinate to internal production personnel regarding workload projects.
Management Information System (Chinese)
Fontana Leisure Park
Feb 6, 2010 – Aug. 26, 2010
Job Responsibility:
1. Remotely Performs daily backup on transaction and operations using magnetic
tapes.
2. Remotely support some user regarding their problem on particular system.
3. Setup system unit and deploy to different offices.
4. Handles different system across company assure that system are properly
functional.
5. Quick response to end user that requires an immediate assistance.
6. Provide resolution on system problem encounter (Fidelio, Accpac,FGS, etc.)
7. Setup modem to have wireless access on different room.
8. Monitor proxy server (internet), mail server, and Fidelio.
9. Coordinate with other department to maintain proper operation of system.
10. Handles IP printers and non ip printer.
11. Support more than 1000 users within company.
12. Remotely Upload video advertisement/promotion.
13. Repair on all computers including ups.
14. Perform structure cabling.
15. Perform field job to reset mesh antenna.
CALIBRATION TECHNICIAN (American Chinese)
Amertron Incorporated
April 7, 2007 – December 5, 2008
Job Responsibility:
1. Perform calibration test on Semiconductor devices i.e, different Measuring Test Device
(MTE) to ensure its accuracy.
2. Handle all Measuring Test Equipments in entire plant more than 10 department.
3. Encode tabulate data collected on every measuring instrument on proper data sheet.
4. Make adjustment on measuring device that are out of tolerance.
5. Perform GR&R to determine percentage error between Appraisal Variation and
Equipment Variation.
6. Gather and Compile all data gather and organize them in podium.
7. Perform internal audit regarding Test Equipment.
8. Send standard MTE for domestic calibration laboratory.
9. Develop all reports and certificates pertaining to calibration.
10. Maintain and control traceability inside and outside the plant.
11. Make necessary procedure on all Measuring Test Equipment on how to use, And how
to determine the functional to out of tolerance.
Head Computer Technician (Korean)
Flight Commercial Technology
Dec. 2004 – May 1, 2007
Job Responsibility:
1. Setting up hardware and installing necessary software and drivers.
2. Troubleshoot faulty System Unit and bring it back to normal function.
3. Do structure cabling and Setup network Local area network and Install routers
and switches.
4. Solid troubleshooting repair on Desktop/Laptop different hardware problem.
Determine defective electronics component on computer system and replace it.
5. Test different hardware/component before deployment.
6. Replace defective components to bring it back to normal operations.
7. Perform system upgrade to attain it’s maximum performance.
8. Perform data recovery to retrieve their data loss.
9. Optimize operating system to make it more fast.
SEMINARS ATTENDED
GLP
Venue:
BLOCKCHAIN TECHNOLOGY
Venue:
Sept. 27, 2019
Ateneo de Manila University
Mar. 18-19, 2019
Holy Angel University
CYBERSECURITY_INTRO
Jan. 18 2018
CISCO Networking Academy Certificate of Attendance
Leadership Challenge: Cybersecurity
Venue:
Nov. 4, 2017
Holy Angel University
AWS EDUCATE
Venue:
Nov. 28, 2017
Holy Angel University
Venue:
Oct. 25-26, 2017
SJH-602 / Holy Angel University
Cloud Computing
B4A Mobile Application Development
Venue:
Oct. 17&19, 2017
Holy Angel University
VOIP
July 18, 2017
Holy Angel University
Venue:
Cloud Infrastructure
Venue:
APPLE TRAINING MAC OS X YOSEMITE &
MAC OS X SERVER
Venue:
July 25, 2017
Holy Angel University
April 23-24, 2015
Holy Angel University
CISCO ISO Device Management
Venue:
Nov. 21, 2015
Holy Angel University
Linux Essential
April 25, 2015
Holy Angel University
Venue:
Statistical Process Control
8D Reporting
Venue:
Oct 16 & 17, 2014
KPI Phil Training Room
Venue:
Sept. 18, 2013
Nidec Phil. Training Room
Coordinate Measuring Machine
Venue:
July-
KPI Phil Bldg B CMM Room
TECHNICAL SKILLS / KNOWLEDGE
Can work in office or field.
Software: Microsoft outlook, Lotus notes, Open Office, MS Office, Photoshop, WinXP,
Win7,Win8,8.1, Win10, Winserver, MacOS Yosemite, El Capitan, Sierra, High Sierra.
Global Dimension and Tolerance
Capable in English communication skills (written and spoken).
Well experience in handling MIS support.
Networking: CISCO Routers, Switches, Access points, network cabling, VOIP elastix,
DHCP,DNS, LAN,WAN,VLAN, Active directory, Netsupport, NETOP, RemoteAdmin,
Virtual box, VMware.
Hardworking, dedicated and highly motivated, with a strong desire to learn and to contribute
to the success of the company
PERSONAL PROFILE
Born in Sta. Cruz Porac Pampanga on December 26, 1982. Stand 5’6 1/2” in tall, speaks English, Filipino and
Pampango. Posses leadership, good decision making, mature, responsible, reliable, dependable and flexible
with good interpersonal & communication skills.
Applicant Signature
