Maurhyn Villapando

Maurhyn Villapando Customer Service and sales I have experience working as part of a team and individually, always energetic and eager to learn new skills and I am able to handle multiple tasks on a daily basis. - - Sta. Cruz, Sto. Tomas Batangas, Batangas , Philippines linkedin.com/in/maurhyn-villapando-a villapandomau WORK EXPERIENCE SKILLS Customer Account Executive COMCAST- Alorica Philippines Inc. Analytical Skills 04/2015 – 10/2018 English Communication - verbal and non-verbal Achievements/Tasks Manage customers account Basic Computer Skills Critical Thinking Answer and resolve billing issues and queries Assist customer in online account management Do basic troubleshooting Sales Customer Service & Email Support Florists' Transworld Delivery - Alorica Philippines 04/2019 – 05/2019 Achievements/Tasks Seasonal account, expertise in flower delivery Accept and process customer's order over the phone Deal with customer's complains, refund, return and exchange of product Respond to emails about orders and deliveries Team Work Skills Ability to work under pressure Time Management Adaptability Self motivated Virtual Assistant PERSONAL PROJECTS Name - EmailProject management - Answer customer inquiry -Place orders to suppliers - Create google sheets for order tracking ACHIEVEMENTS - Product Listing Achievement Name LANGUAGES English EDUCATION Full Professional Proficiency Batangas State University Malvar Batangas INTERESTS 06/2010 – 04/2012 Volunteer Work/Community Involvement Courses Accounting Management Women's Devotional Group Child Care