Maureen Nwankwo

Behind every efficient business is a highly organized professional who keeps things running smoothly that’s where I come in.

With over five years of experience in customer support, virtual assistance, sales, and executive administration, I have helped businesses optimize operations, enhance customer engagement, and drive growth. I have worked across real estate, insurance, e-commerce, retail, and security, handling key administrative and client-facing tasks.

At Insurance Supermarket Inc. and Specialty Life Insurance (Ontario, Canada), I qualified leads, managed customer inquiries, and ensured seamless policy handovers. In real estate, I cold-called homeowners for Atlas Home Offer, assisting in property acquisitions. I also improved client retention at Call Experts (Canada) through outbound engagement.

As an Executive Assistant at Amaka Bridal Store, I coordinated appointments, managed vendor relations, and ensured smooth daily operations. I also provided styling assistance, delivering top-tier customer service.

Beyond sales, I served as a Security Assistant, monitoring security systems and handling compliance reports. At PeepyFood, I managed customer inquiries and coordinated orders, ensuring timely deliveries and customer satisfaction.

Proficient in CRM tools (HubSpot, Zoho, Salesforce), administrative support, and customer service, I am ready to help businesses operate more efficiently.