Maureen Isere

Maureen Isere

$3/hr
Virtual Assistant/ customer support
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Port Harcourt, Rivers State, Nigeria
Experience:
5 years
About

Customer Service & Virtual Assistant professional with 5+ years of experience supporting executives, managing CRM systems, and streamlining workflows through automation. Skilled in handling high-volume client interactions, AI-driven support, and process optimization to improve customer retention and operational efficiency.

Key Highlights

  • Boosted customer retention by 25% through AI-powered follow-ups.
  • Reduced response time by 30% by optimizing CRM workflows.
  • Proficient in tools like HubSpot, Zendesk, Freshdesk, Salesforce, Trello, Asana, ClickUp & Zapier.
  • Strong background in client support, data management, and administrative assistance.
Languages
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