Maureen Amogechukwu Nwankwo

I’m a versatile and certified professional with solid experience in virtual assistance, customer service, client relationship management, administrative support, English-Igbo translating and social media marketing. Over the years, I’ve supported businesses, both remotely and onsite, by ensuring smooth operations, meaningful client interactions, and impactful digital engagement.

As a Virtual Assistant, I manage calendars, schedule appointments, organize meetings, and handle email correspondence with efficiency and discretion. I’m proficient in using tools like Google Workspace, Microsoft Office Suite, Trello, Zoom, and Slack, allowing me to stay productive and organized across multiple tasks.

My background in Customer Service has equipped me with the skills to respond professionally to inquiries via phone, email, and live chat, resolve client concerns swiftly, and ensure that every customer interaction ends with satisfaction. I’m familiar with CRM platforms like HubSpot and Zoho, which help me keep track of communications and client progress efficiently.

I’ve also served in administrative support roles, where I was responsible for data entry, document preparation, managing records, and maintaining internal communication systems. My attention to detail and time management has consistently improved workflow and minimized errors in fast-paced environments.

In the area of social media and digital marketing, I’ve successfully created content, scheduled posts, engaged with online communities, and supported campaign goals using platforms like Canva, Buffer, and Hootsuite. I help brands tell their stories online, build trust, and connect authentically with their target audience.

Additionally, as a freelance English–Igbo translator, I bridge communication gaps and help businesses localize their content, making them more inclusive and accessible.

What sets me apart is my ability to wear multiple hats without compromising quality. I’m resourceful, adaptable, and committed to offering tailored support that aligns with a client’s unique goals. Whether it’s coordinating projects behind the scenes, improving customer experience, or strengthening brand presence, I bring a proactive mindset and a genuine passion for excellence.

I’m currently open to new opportunities where I can offer my skills to help businesses thrive virtually or on-site. Let’s work together to bring clarity, consistency, and connection to your business.