Matt Strydom

I have over five years of experience in the SaaS industry, where I specialize in helping businesses improve customer engagement, retention, and onboarding. My focus is on understanding client needs and creating strategies that deliver measurable results.

I’ve worked with a wide range of clients to streamline onboarding processes, reduce time-to-value, and improve workflows. On the marketing side, I’ve designed campaigns that increased engagement, boosted conversion rates, and strengthened client retention. My experience with platforms like ActiveCampaign and HubSpot has allowed me to build workflows and automations that benefit both businesses and their customers.

Data analysis has been a key part of my work, helping me identify opportunities, refine strategies, and improve outcomes. Whether it’s increasing product adoption or creating reports with actionable insights, I take a thoughtful, results-driven approach to solving challenges.

Collaboration is central to everything I do. I’ve worked closely with product, sales, and marketing teams to align goals and deliver seamless support to clients. By maintaining clear communication and focusing on practical solutions, I’ve helped achieve meaningful results for both businesses and their customers.

My goal is to create value at every stage of the customer journey, from onboarding to long-term retention. I’m passionate about finding straightforward solutions to real challenges and take pride in helping businesses grow while supporting the people they serve.

If you’re looking for someone with a proven track record in managing customer relationships, developing effective strategies, and driving growth, I’d love to connect.