Maryrose Mbaegbu

Maryrose Mbaegbu

$7/hr
Experienced Customer Service Specialist with a proven track record spanning over 5 years.
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Lagos, Lagos State, Nigeria
Experience:
5 years
Maryrose Mbaegbu Short Term Rental Co- Host/ Real Estate Virtual Assistant Proven real estate professional with a track record of identifying profitable rental arbitrage opportunities. Excelled in guest Contact communication and reservation management, boosting occupancy Address rates and enhancing guest satisfaction. Skilled in conducting market Lagos, 102115 Nigeria analyses and negotiations, ensuring compliance with regulations. Phone Achieved significant improvements in property profitability through strategic pricing and customer service excellence. 2024-08 E-mail chidimmamaryrose7@gmail Work History 2024-06 - - .com STR Property Finder Simcha Levental LLC, Maryland USA • Identified profitable properties in Florida that meet the criteria for rental arbitrage. • Analyzed local real estate markets to identify areas with demand for short-term rentals. • Approached property owners or management WWW Bold Profile Skills Guest Communication Reservation Management companies to negotiate lease terms that allow for subletting. • Conducted rent vs. Income analysis to ensure the property can generate a profit after expenses. • Ensured that the property complies with local short-term rental regulations and licensing requirements- Property Manager/ Co Host Opoluxe Management, Atlanta GA (Remote) • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings. • Coordinated Cleaners and Handy Men • Responded to Guest Inquiries • Conducted regular property inspections, identifying areas for improvement, and proactively addressing potential safety hazards. • Completed final move-out walk-throughs with Guests to identify required repairs. Customer Service Attention To Detail Problem Solving - Real Estate Cold Caller De Matt Resources, Smyrna GA (Remote) • Achieved daily call quotas by diligently managing time and prioritizing tasks for maximum efficiency. • Maintained detailed records of calls, outcomes, and follow-up actions for accurate reporting and analysis purposes. • Stayed up-to-date on industry trends and competitor activities, ensuring well-informed discussions with potential clients. • Participated in regular training sessions to continuously improve communication skills and product knowledge- Short Term Rental Arbitrage Finder Sims Llc, U S A (Remote) • Identified profitable properties in Florida that meet the criteria for rental arbitrage. • Analyzed local real estate markets to identify areas with demand for short-term rentals. • Approached property owners or management companies to negotiate lease terms that allow for subletting. • Conducted rent vs. Income analysis to ensure the property can generate a profit after expenses. • Ensured that the property complies with local short-term rental regulations and licensing requirements- Airbnb Host Apostles Estate, Lagos (Remote) • Managed all aspects of the hosting experience, from check-in to check-out, ensuring smooth operations for each guest stay. • Developed a comprehensive house manual to provide clear instructions for guests during their stay. • Improved overall guest experience with thoughtful touches such as welcome baskets and personalized notes upon arrival. • Enhanced guest satisfaction by providing personalized recommendations for local attractions and dining options. - Commercial Property Manager Bigkevo Properties, Lagos, Nigeria • Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations. • Remained current on insurance products and offerings for quick reference when interfacing with clients. • Collaborated with leasing agents to develop targeted advertising campaigns aimed at specific markets to increase visibility of available spaces. • Increased rental income through strategic pricing adjustments based on market trends and competitor analysis. Education 2023-08 Certification: Real Estate Virtual Assistant Dgital Hospitality Hub - Lagos 2023-03 Certifiaction: Customer Relationship Management Great Learning Academy - Online 2019-10 Higher National Diploma: Marketing Federal Polytechnic Nekede - Nekede Imo State
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