Maryrose Abrina

Maryrose A.Abrina- Skype ID: pinkyabrina0330 Objective - To obtain a position that utilizes my sales skills and enables me to make a positive contribution to the organization. Experience – ● ● ● Woked in a BPO industry for more than 6 years. Quickly diagnose/triage issues and deliver a high level of customer satisfaction doing inbound/outbound calls.Also did upsell the account’s LOBs. Also had experience selling Avon and Natasha products and attended seminars conducted by Sta.Lucia Real Estate. Worked abroad as an Overseas Performing Artist from 1988 - 2005 Jan. 10, 2014 – June 2014 Virtual Assistant ▪ Training Topics o Real Estate Principles o o o o o o o o o o o o o o o o o o o o ​REO Principles & Practices ​REO Portals ​Property Assignment ​Occupied Property ​Marketing the Property ​BPO ​Monthly Status Report (MSR) ​Reimbursements ​Utilities ​MLS Entry ​Forms and Contracts ​Finalizing Contracts ​Offers Process ​Transaction Closing ​Phone & Email ​Short Sale ​Basic Photo Editing ​Intro to Flier Creation ​Interview Guide ​Intro to Craigslist o ​Intro to YouTube MyOutdesk, Inc. Chula Vista, CA TeleTech Customer Care Management Cainta Position :​Technical Support Representative Department : Charter Communications Date joined :​ June 2006 - November 2009 Reason for Leaving: no salary appraisal SITEL Position :​Technical Support Representative Department : Virgin Mobile Date joined : ​November 2009 – August 2011 Reason for Leaving :Death in the family TRANSCOM WORLDWIDE PHILS. Position :​Technical Support Representative Department : Smart Communications Date joined : March18,- –Jan.08,2014 Reason for Leaving: As for doctor’s advice regarding my son’s mental condition Dynamic Services International Inc. For PowerCCTV and Powercom - ​November 5 2014 - January 2016 • Research on the internet for potential leads • Internet research on construction companies in New York • Upload images through Wordpress • Source new sales opportunities through outbound cold calls and emails • Lead Generation • Prepare quote ● Live chat support and technical support for ARS ● Compiling Excel and Google spreadsheets on research and data ● Mojoglobal- January 2016- Feb 2016 - appointment setting • Lead Generation • Calendar management • Appointment setting for the client ● Compiling Excel and Google spreadsheets on research and data POD SEO Services NY - Feb 2016 - June 2016 - data scraping/ appointment setting • Research on the internet for potential leads • Lead Generation • Calendar management • Appointment setting for the client ● Compiling Excel and Google spreadsheets on research and data YouthMaxPlus- June 2016- November 2016 - data scraping/ appointment setting • Lead Generation • Social media management: Facebook, Twitter, and LinkedIn • Research on the internet for potential leads • Calendar management • Appointment setting for the client ● ● Compiling Excel and Google spreadsheets on research and data Search and add connections then send an email blast in LinkedIn MojoAutomotive February 2017 - April 2017 - data scraping ● Compiling Excel and Google spreadsheets on research and data Education Tertiary Education​ : St. Paul’s College, Quezon City B.S. Mass Communications- Secondary Education​ : Our Lady of Perpetual Succor School Marikina City ​1983 – 1986 Elementary Education​ : Our Lady of Perpetual Succor School Marikina City 1978 – 1983 DSL SPEEDTEST: http://www.speedtest.net/result/-