I have been a Customer service Representative for 9 years in the BPO industry and 4 years as a Virtual Assistant/ HR- recruitment with eCommerce experience in handling emails, chats, Social media and calls. The tools that I have used are Shopify, fulfilling orders in Oberlo and Aliexpress, Zendesk, Zopim for live chat, FreshDesk, Instagram and Gsuite. For more details, please see the link of my CV:
https://www.dropbox.com/scl/fi/um2zfyj6r9zn2ceedooov/Marynel-Encarnacion-CV-1.docx?dl=0&rlkey=nyea3t8d6juetlc589ayl2bbd