Maryjane Nedolisa

Do you know the primary point of contact between your product/service is your customer support representative? That’s why you need an excellent customer support representative/virtual assistant who can understand your customer’s needs, provide top notch services and generate sales .

I am a multitalented virtual assistant with over 3 years of experience providing both onsite and virtual support to businesses, commercial brands, professionals and other organizations. As a support person my objectives are to help you manage your time and activities to ensure maximum productivity and brand credibility, also helping customers make informed decisions about products or services purchased .

One of the key focus for me as a customer support person is to ensure that all customers have a positive experience about a product or services. My main aim as a virtual assistant is to provide top notch administrative support to businesses, entrepreneurs and other organizations thereby improving brand credibility and loyalty of customers.

My areas of expertise includes:

Customer support

Email support

Cold Calling

Live Chat

Trouble shooting

Help desk/Ticket support,

Inbound phone support

Outbound phone support

Lead generation,

Travel planning

Email management

Email Marketing

Data entry

Airbnb co-host

I’m proficient in using tools like; Zendesk, freshdesk, hubspot, sales force, slack, google workspace , Microsoft teams, intercom, mailchimp, inbox pause mailer lite and a host of others.