MARYCYNTHIA CHISIMDI NWILO
Anambra State, Nigeria
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PROFESSIONAL SUMMARY ________________________________________________________
Detail-oriented and highly organized virtual Assistant with 4 years of experience providing administrative and
operational support to businesses and executives. Proficient in managing schedules, handling correspondence,
coordinating projects, and maintaining digital records. I am very efficient at using productivity tools to streamline
workflows, ensuring efficiency in remote work environments. Proactive communicator and problem-solver with a
strong commitment to confidentiality and professionalism.
PROFESSIONAL EXPERIENCE ______________________________________________________
Cristal Integrated Solar Solution | Administrative Virtual Assistant
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Automated data entry tasks using Google Sheets and CRM tools, increasing efficiency
by 30% and maintained organized digital records.
Coordinated communication between internal teams and external clients.
Created and managed spreadsheets, reports, and presentations.
Assisted in social media management and content scheduling.
Provided technical support and troubleshooting for remote systems.
Maintained digital records and cloud storage systems, ensuring secure and organized
data access.
Airtel Communication Limited | Virtual Assistant
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March 2024 – March 2025
July 2022 – March 2024
Managed executive calendars across 5+ time zones, scheduled meetings, and coordinated
travel arrangements.
Implemented digital filing systems to improve document accessibility and workflow efficiency
Handled email correspondence, responded to inquiries, and organized digital files.
Provided customer service support, resolving client issues efficiently achieving 98% customer
satisfactions.
Conducted online research and compiled data for business operations.
Utilized project management tools to track tasks and ensure timely completion.
Utilized virtual collaboration tools like Slack, Zoom, and Microsoft Teams for effective
communication.
CORE SKILLS ____________________________________________________________________
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Virtual administrative support
Calendar and schedule management
Email and correspondence handling
Data entry and document management
Customer service and client relations
Online research and reporting
Proficiency in Microsoft Office & Google Workspace
Familiarity with project management tools (Trello, Asana, Slack)
Strong organizational and time-management skills
Excellent written and verbal communication
EDUCATION
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MAY 2016 – MAY 2021 BACHELOR OF MEDICAL LABORATORY SCIENCE
Ebonyi State University, Abakaliki Ebonyi State Nigeria
CERTIFICATIONS
MARCH 2024 IT SUPPORT
Digital witch support community
TECHNICAL PROFICIENCY _________________________________________________________
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Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Google Workspace (Docs, Sheets, Drive, Gmail, Calendar)
Project Management Tools (Asana, Trello, Monday.com, Clickup, Airtable)
Communication Platforms (Slack, Zoom, Microsoft Teams)
CRM and Database Management (Salesforce, HubSpot, Freshdesk, intercom)
Appointment Scheduling (Calendly, Picktime,)
