MARYANN NWAIWU-| linkedin.com/in/maryannnwaiwu
PROFESSIONAL SUMMARY
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Administrative Support professional who reduced operational costs by 30% through
automated workflows and systems optimization.
Cut project completion times by 20% and improved deliverable accuracy by 15% by
implementing standardized quality checks.
Created and maintained project systems in Microsoft Office Suite, Google Workspace, Trello,
ClickUp, and Asana that eliminated missed deadlines across 12 concurrent projects.
CORE SKILLS
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Administrative Support
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Collaboration and Teamwork
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Slack, Asana, and ClickUp
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Problem Solving and Decision Making
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Project Management
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Organization and Prioritization
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Project Coordination
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Social Media Management
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Data Entry/ Bookkeeping
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Microsoft Office & Google Suite
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Customer Service and Support
WORK EXPERIENCE
Administrative Support
RIRT Tech Startup | Remote
May/ 2024 – Jan 2025
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Tracked and completed 50+ daily tasks on Asana and ClickUp, maintaining a 100% on-time
completion rate.
Cut meeting times from 60 to 40 minutes by distributing agendas and materials 24 hours before
Zoom calls, achieving 95% attendance rate.
Answered 50+ weekly customer questions via WordPress forms and Instagram within 2 hours, down
from previous 5-hour average response time.
Managed 60+ weekly stakeholder emails through Hostinger, earning a 95% satisfaction score based
on post-interaction surveys.
Shortened project delivery time from 40 to 30 days by coordinating between 3 engineering teams
and resolving bottlenecks within 24 hours.
Executive Administrator
SkyHub Tech
May/2023 - Nov/2024
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Implemented a new scheduling system that reduced conflicts and optimized the executive's calendar,
leveraging tools like Calendly, Asana, and ClickUp. This resulted in a 20% decrease in scheduling
errors.
Developed a standardized email template system using Microsoft Office and Google Suite, improving
response time, and leading to a significant reduction in email backlog.
Provided comprehensive project support to the executive team, this effort resulted in the successful
implementation of a new customer relationship management (CRM) system.
Exceeded lead generation targets using HubSpot, delivering an average of 50 qualified leads per
week.
Implemented a social media engagement strategy utilizing my proficiency in social media
management to increase interactions, including comments, shares, and direct messages.
Real Estate Administrator
Evolved Realty Brokerage Inc.
Jan/2023 – Apr/2023
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Developed and implemented a new digital filing system, reducing administrative errors by 20% and
improving document retrieval time by 30%.
Maintained an up-to-date database of property listings, demonstrating strong data entry and
bookkeeping abilities. This resulted in a reduction in listing errors and improved compliance with
local real estate regulations.
Provided exceptional customer support to clients, showcasing my customer service and support
skills. This effort led to a high satisfaction rate and positive feedback on responsiveness and
assistance.
Grew our Instagram following by 50% within six months, utilizing social media management
expertise. This strategy resulted in a 60% increase in post engagement and a 30% boost in website
traffic from social media.
Executive Administrative Assistant
Braemer Howells Nig
Oct/2017 – Dec/2022
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Worked directly with the President and CEO to spearhead individual and corporate development
efforts.
Ensured follow-through of all meeting items, with updates is incorporated into reports.
Scheduled and coordinated meetings, appointments, and travel arrangements for supervisors and
managers.
Recorded, transcribed, and distributed minutes of meetings to executives.
Researched, prioritized, and followed up on incoming issues and concerns addressed to the CEO.
Administrative Secretary
Joint Marine Environ Guard
Apr/2013 – July/2017
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Handled all domestic and international reservations, cutting company travel expenses by 10%.
Developed new filing and organizational practices, saving the company N700,000 per annum in
contracted labor expenses.
Answered and screened 20+ telephone calls per day courteously, while accurately taking messages.
Trained 5 administrative interns, ensuring that they pay explicit attention to the company's policies
and details.
EDUCATION
Bachelor’s Degree in Human Resource Management
National Open University of Nigeria — 2021
CERTIFICATIONS
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Virtual Assistant Training — ALX Academy (2022)
Administrative Support — Alison (2022)
Project Management — Coursera (2023)
In-Demand IT Skills — Digital Witch Support (2024)
AI Career Essentials __ ALX Academy (2025)
