Maryann Nwaiwu

Maryann Nwaiwu

$8/hr
Customer Service Support || Administrative Virtual Assistant
Reply rate:
40.0%
Availability:
Hourly ($/hour)
Location:
Lagos, Lagos State, Nigeria
Experience:
5 years
About

Struggling to keep your business operations smooth, your customers happy, and your projects on track?

Let me handle the chaos so you can focus on growth!

As an Administrative Professional and Customer Service Specialist with 4+ years of experience in client success and handling business operations.

I have helped businesses streamline workflows, enhance customer satisfaction, and improve efficiency through proactive support and smart automation.

Some examples include:

• Increased client retention by 20% by implementing personalized follow-ups and proactive issue resolution as a Customer Support specialist.

• Improved operational efficiency by 20% by optimizing office processes, managing supplies, and coordinating events as an Office Administrator.

• Enhanced team collaboration by leveraging project management tools like Asana, ClickUp, Notion, and Monday.com, ensuring tasks are completed on time.

I am excited about opportunities where I can bridge the gap between operational efficiency and customer satisfaction, helping businesses grow with seamless support.

Let’s connect to discuss how I can help you streamline your business operations and achieve your goals.

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