Maryam Mehmood

Maryam Mehmood

$5/hr
Customer Service Expert | Electrical Engineer | Technical Support Lead
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
28 years old
Location:
Lahore, Punjab, Pakistan
Experience:
4 years
MARYAM MEHMOOD Electrical Engineer - https://www.linkedin.com/in/maryammehmood-b211941 - SKILLS • • • • • • • • • • • • • • SAP Business One Project Management Client Dealing Sales Management Business Development B2B Sales Extensive AutoCAD Knowledge Design Process Tool Methodology Powers Systems Pre-Sales Support Program Management Expertise Consultative Sales Techniques System-Level Electrical Design and Integration Technical Consultation Systematic Electrical Engineer experienced in managing electrical project lifecycle from the design phase to delivery and implementation. Polished in analyzing, troubleshooting, and developing solutions. Consistently delivers engineering services to meet company, customer, and statutory and regulatory specifications on time and within budget. Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance. WORK HISTORY MANAGER TECHNO-COMMERCIAL ENERGI by Matra Asia, Islamabad May 2022 – December 2022 • • Responsible for Tender Management. Guided organizational technology strategy and roadmaps. • Responsible for Risk Management, costing, & compliance, delivering presentations to clients & seniors • Adjusted project plans to account for dynamic targets, staffing changes, and operational specifications. • Understood key product management roadmap objectives and requirements to develop a product technology strategy. • Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs. • Partnered with project team members to identify and quickly address problems. • Coordinated technical training and personal development classes for staff members. • Assisted in the development of long-term strategies to grow the department and resources. TECHNICAL SALES ENGINEER Zero Carbon Pvt Ltd, Lahore July 2021 – April 2022 • • • • • • • Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers. Managed technical integration, Systems engineering, program management, customer support, and program management. Suggested ideas for product evolution, and new product variants. Submitted booking for casts, monthly highlights, and CRM entries. Reviewed customer inquiries to understand project scope while managing internal delivery mechanisms. Provided sales forecasts for product sales opportunities within assigned accounts. Identified sales opportunities by assessing the environment and devising and implementing a winning strategy. SOFTWARES • • • • • • SketchUp Helioscope PVSyst MATLAB MS Excel Salesforce TECHNICAL SALES COORDINATOR Premier Energy Pvt Ltd, Lahore June 2020 – June 2021 • • • • LANGUAGES • • Urdu English CERTIFICATIONS Licensed Electrical Engineer – Lifetime SOFT SKILLS • • • • • • • • Negotiation Skills Communication Skills Customer Support Presentation Skills Team Management Time Management Detail Oriented Risk/Challenge Management • • • Developed and executed product market strategy to determine distribution, price, and promotion efforts. Provided input on contractual agreements for products and services to develop options and maximize profit margins. Fostered positive relationships with team members to improve company culture and increase productivity. Traveled to customer locations to analyze technical challenges, create dynamic strategies, and rapidly implement better solutions. Recruited and developed employees for the sales department. Communicated best practices among own side and external personnel to align efforts and goals. Streamlined and monitored quality programs to alleviate overdue compliance activities. ASSISTANT SALES MANAGER Baig Electric Company Pvt. Ltd, Lahore October 2018 – May 2020 • • • • • • • Increased revenue by implementing effective sales strategies and sales cycle processes from prospecting leads through close. Analyzed past sales data and team performance to develop realistic sales goals. Developed and led sales training initiatives for employees and teams across the organization. Executed local regional and national marketing and branding initiatives to drive sales within existing and prospective accounts. Coached Sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings. Achieved sales goals and service targets by cultivating and securing new customer relationships. Developed sales strategy based on research of consumer buying trends and market conditions. EDUCATION Bachelor of Science: Electrical Engineering INTERESTS • • Travelling Badminton Lahore College for Women University – Lahore Intermediate: F.Sc. Pre-Engineering BISE Lahore – Lahore Matriculations: Science BISE Lahore - Lahore ACCOMPLISHMENTS • • • • Successfully launched PKR 200 million in sales in four years of professional career. Supervised a team of five to 10 staff members in each company. Exceeded sales target by 84% in 2021. Resolved product issues through consumer testing.
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