I am Mary Wangeci Kuria from Nairobi Kenya and I have a strong background in customer experience, administration and operations, I possess the skills and experience to thrive in this role and contribute to the continued success of your institution. I bring with me experience in administration at
Mugane & Company Advocates and customer experience, accounting and finance at Family
Bank Limited.
I have gained skills and expertise to offer quality services and the best possible solutions to
satisfy client’s needs. This was achieved by providing the services required and following up
to ensure that they are enjoying the services and addressing any challenges they experienced.
I have acquired strong office administration skills, with an emphasis towards organizing workflow, assigning and allocating duties, scheduling, organizing, and overseeing general office activities.
Additionally, my proficiency in MS Office, especially Excel, enables me to analyze data and provide insights for strategic decision-making. I am dedicated to my personal growth and continuously seek opportunities for professional development, staying updated with the latest industry trends and best practices.
Throughout my career, I have consistently demonstrated strong interpersonal and communication skills, both written and verbal. As a team player, I collaborate with colleagues
to achieve common goals and contribute to a positive work environment.