Mary Rose S. Varias

I can help you to provide e-mail, ticket, chat and phone support as well as handling customer's complaint at the first point of contact. I will do everything I can to help your customers. I firmly believe that we can provide superior customer service by first listen to the customer on what are they saying, ask questions to gather more information, a signpost on what the steps are to do then lastly provide resolution.

No, I don’t want to brag about my call center experience. Although, I’ve worked for the biggest call center here in the Philippines. I have 8 years of experience in Customer Service assisting U.S. and U.K customers. Throughout the years of my experience, I have managed to develop my skills that are very close to my personality and that I consider essential to quality customer services, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, and promptitude. I am always willing to learn and will fully familiarize myself with the products and services in order to provide the best.

Every single day, I’d wake up determined to be better than yesterday – I don’t settle for good; I want to be great.

Once you hire me, expect me to help your business like I’m growing it as my own. Your happiness and business growth are my ultimate goals.

If you think that I am a right fit for your team (I hope you would...), then just click on that white “contact” button in the top right corner of this page so you can reach me.