With over 4 years of experience in
Customer Service, Appointment setting, and Virtual Assistant positions from both office-based
and freelance roles, I am confident in my ability to contribute to your team.
As an office-based agent, I handled inbound and outbound calls for international accounts,
working with esteemed companies such as AT&T, Booking.com, and Capital One Auto Finance.
As a freelancer, I provided support for various lines of business, such as Insurance, online shops,
while also serving as a virtual assistant.
I possess strong communication skills, problem-solving abilities, and adaptability, allowing me to consistently deliver exceptional customer service experience to our customers furthermore I have also developed strong time management skills with a keen eye for details that enable me to consistently deliver high-quality work while meeting assigned deadlines.