Mary Rose Deroña

Mary Rose Deroña VIRTUAL ASSISTANT SCHOOL ATTENDED AMA COMPUTER LEARNING CENTER MEYCAUAYAN CITY EXECUTIVE SUMMARY Bachelor of Science in Information Technology 2010 - 2012 / 2014 – 2016 Experienced in business analysis, database management, team supervision, and field operations coordination. Skilled in reporting, financial planning, market analysis, logistics support, and professional communication to drive organizational goals and service excellence. Data Structures and Algorithms – Efficient data handling and problem-solving techniques. Database Management Systems (DBMS) – Storing, retrieving, and managing data. Operating Systems – Managing computer hardware and software resources. SKILLS AND EXPERTISE Database Management – Updating and maintaining data accuracy across platforms. Reporting & Documentation – Creating detailed hourly and daily reports. Data Reconciliation – Identifying and resolving discrepancies in reports and records. Business Analysis – Designing and improving internal systems for data tracking and decision-making. Workforce Planning – Monitoring and scheduling staff to meet operational needs. Clerical & Administrative Tasks – Handling day-to-day office and dispatch duties. CONTACT ME AT:-- Address:Lingunan,Valenzuela City, Philippines, 1466 Computer Networks – Connecting devices and ensuring data communication. Data Analytics – Analyzing data to make informed decisions. System Design – Architecting large-scale, efficient tech systems. Programming Languages – Writing code to build software and applications. Cloud Computing – Using remote servers for storage, computing, and services. Software Engineering – Planning, building, and maintaining software projects. WORK EXPERIENCES PART TIME VIRTUAL ASSISTANT DATABASE ENTRY AND REVIEW STAFF Alpha Medical Solutions Pty Ltd | June 2024 - Current TEAM LEADER - DATA MANAGER FiberHome Phils. Inc. | January 2021 - Current LICENSED FINANCIAL ADVISOR Pru Life UK Philippines | July 2023 - September 2024 PROJECT PRODUCTIVITY REGULATOR ProTek Telecoms Support Inc. | October 2017 - July 2019 INFORMATION OFFICER Pandayan Bookshop Incorporated | January 2017 - July 2017 Work experienced Work experienced Virtual Assistant - Database Entry and Review Staff Team Leader - Data Manager ALPHA MEDICAL SOLUTIONS PTY LTD | JUNE 2024 - CURRENT CURRENT Generating leads with complete data sets for potential clients. Maintained and updated lead databases to support outreach and follow-up strategies. Updating the client database with new lead information. Checking and correcting existing data for accuracy and completeness. Conducted targeted online research to identify potential client leads across relevant industries. Licensed Financial Advisor PRU LIFE UK PHILIPPINES | JULY 2023 SEPTEMBER 2024 Assesses clients’ financial goals, needs, and current financial status. Recommends suitable investment, insurance, and savings plans. Educates clients on financial products such as mutual funds, VULs, and retirement plans. Helps clients build and manage a long-term financial strategy. Monitors financial plans and adjusts them based on life changes or market conditions. Ensures compliance with local financial regulations and ethical standards. Information Officer PANDAYAN BOOKSHOP INCORPORATED | JANUARY 2017 - JULY 2017 Coordinated with cross-functional teams to gather and provide necessary product information and documentation for store branches. Prepared and managed cargo lists detailing warehouse products to be delivered according to scheduled target dates. Helped manage inventory to ensure all branches are fully stocked and able to cater to customer needs. Advised branches of any item shortages and communicated with branch heads regarding concerns or issues with their orders. Acted as a liaison between department heads and teams to relay crucial information, ensuring alignment with company goals and objectives. FIBERHOME PHILS. INC. | JANUARY 2021 - Developed and optimized business analysis and data recording systems to streamline departmental operations. Maintained and updated databases to ensure consistent data accuracy and integrity. Analyzed data reports regularly to identify trends, address discrepancies, and improve efficiency. Collaborated with cross-functional teams, including billing and logistics, to support goal achievement through datadriven insights. Supervised, trained, and evaluated dispatch staff, fostering growth and ensuring smooth daily operations. Monitored staffing levels to maintain adequate workforce coverage and operational continuity. Delegated tasks effectively and generated clear, actionable progress reports to keep leadership informed. Created and monitored monthly KPIs to track performance and support data-driven decision-making. Project Productivity Regulator PROTEK TELECOMS SUPPORT INC. | OCTOBER 2017 - JULY 2019 Supervised and coordinated the activities of field technicians, addressing their needs and concerns to ensure efficient operations. Assisted in the timely resolution of Clients account issues by assigning tickets to technicians for prompt restoration of damaged facilities, adhering to service level agreements. Monitored daily technician performance to ensure optimal productivity, ensuring each technician's restoration work meets quality standards and that services are properly functioning. Prepared and consolidated detailed hourly and end-of-day reports for operational tracking and performance analysis. Provided regular updates to PLDT management via email, phone calls, and chat, ensuring clear communication and progress monitoring. Performed additional clerical and dispatching tasks as needed to support smooth field operations and team efficiency. CERTIFICATE AND SEMINARS ATTENDED CIVIL SERVICE ELIGIBLE (PROFESSIONAL) A qualification granted to individuals who pass the Civil Service Examination, allowing them to apply for government positions in the Philippines. It ensures candidates have the necessary skills and competence to work in public administration. LEAN SIX SIGMA CERTIFIED - YELLOW BELT An understanding of Lean Six Sigma principles and tools. Support improvement projects by identifying problems and collecting data. Yellow Belts play an important role in helping organizations improve processes, reduce waste, and increase efficiency. LEAN SIX SIGMA – CERTIFIED WHITE BELT Foundational knowledge of process improvement, empowering individuals to identify inefficiencies and contribute to continuous improvement efforts within an organization. CLOUD COMPUTING AND VIRTUALIZATION Involve the use of remote servers and virtual environments to store, manage, and process data, offering flexible, scalable, and cost-effective solutions for businesses to improve efficiency and accessibility. DATA PRIVACY COMPLIANCE BASICS Essential knowledge on safeguarding personal data, ensuring organizations understand legal requirements and best practices for protecting customer information and maintaining compliance with privacy regulations. MASTER OFFICE 365: BOOST PRODUCTIVITY & DIGITAL EFFICIENCY Knowledge on how to fully leverage the tools in Office 365. It covers key features like Word, Excel, PowerPoint, Teams, and Outlook, teaching efficient ways to collaborate, streamline communication, automate tasks, and manage data. By mastering these tools, it enhance workflow efficiency, improve document sharing, and boost productivity in both individual and team settings.