I have been working in BPO industry for more than 4 years now. I handled Retention, Customer Service and currently handling Sales Account. My 4 years experience in BPO Industry has taught me a great deal about dealing with customers. I have developed strong problem-solving skills, Ability to manage conflict and deal with demanding individuals, Polished my communication skills and helped me build my confidence. I am passionate in learning new things and open to new opportunities.