Mary Oduputa

I’m Mary Oduputa—a highly motivated, results-driven professional with a passion for excellence and a proven track record in customer service, virtual assistance, and data analysis. My career journey has equipped me with a unique blend of technical proficiency, organizational skills, and a genuine commitment to helping businesses and individuals achieve their goals.

Who I Am

From the outset of my career, I have thrived in fast-paced environments where attention to detail, adaptability, and clear communication are essential. I approach every task no matter how big or small with professionalism, integrity, and a relentless drive to deliver outstanding results. My ambition fuels my growth; I constantly seek new challenges, set higher goals, and push myself beyond my comfort zone to ensure continuous improvement.

What I Offer

As a Virtual Assistant and Customer Service Specialist, I provide comprehensive support designed to streamline your operations and free up your time so you can focus on what matters most. My core competencies include:

Email and Calendar Management: Efficiently organizing inboxes, prioritizing messages, scheduling meetings, and ensuring nothing falls through the cracks.

Customer Service: Delivering prompt, empathetic, and solutions-oriented support via email, chat, or phone, ensuring every client interaction is positive and productive.

Document Creation & Formatting: Crafting professional documents, reports, and presentations using Microsoft Word, Excel, PowerPoint, and Google Workspace tools.

CRM Updates & Lead Management: Maintaining up-to-date records, tracking leads, and supporting sales pipelines with platforms like HubSpot and Zoho CRM.

Data Entry & Web Research: Accurately inputting data, conducting thorough research, and compiling actionable insights to support decision-making.

Scheduling, Reminders, & Follow-Ups: Managing appointments, sending reminders, and following up to keep projects and communications on track.

Social Media Support: Assisting with basic content posting, monitoring engagement, and supporting your online presence.

Basic Design: Creating simple, eye-catching graphics for social media or reports using Canva.

Technical Skills

Microsoft Office Suite: Word, Excel, PowerPoint—advanced proficiency

Google Workspace: Docs, Sheets, Calendar—collaborative and efficient

CRM Platforms: HubSpot, Zoho CRM—lead tracking and customer management

Canva: Basic graphic design for branding and communication

My Approach

I believe in the power of organization, clear processes, and proactive communication. My clients and colleagues appreciate my reliability, adaptability, and willingness to go the extra mile. Whether I’m coordinating a complex schedule, resolving customer issues, or analyzing data to uncover trends, I always strive for accuracy and efficiency.

Values That Drive Me

Honesty: I build trust through transparency and ethical conduct.

Dedication: I am committed to delivering my best, every single day.

Continuous Learning: I embrace new tools, technologies, and methods to stay ahead.

Collaboration: I value teamwork and believe great results come from working together.

Positive Attitude: I approach challenges with optimism and resilience.

What Sets Me Apart

My background in both customer-facing roles and data-driven tasks gives me a holistic perspective on business operations. I understand the importance of delivering exceptional service while also leveraging data to drive smarter decisions. This combination allows me to add value in multiple areas and adapt to the evolving needs of any organization.

Let’s Connect!

If you’re looking for a reliable, hardworking, and versatile professional who can handle daily administrative tasks, deliver excellent customer support, and provide actionable insights, I’d love to be part of your journey. Let’s work together to achieve greatness. I’m here to help you succeed!

1. Feel free to reach out to discuss how I can support your business or project. I am always open to new opportunities and collaborations.