Mary Margaret De Vega

I completed an Online Freelance Training and Coaching Course under the Filipino Virtual Assistance Academy and I learned relevant techniques and skills in: 

• general virtual assistance
• social media management and marketing
• simple web design
• content marketing
• SEO stategies

I worked as a customer service representative in the BPO industry and my training gave me valuable experience and skills such as:

• customer service  
• payment and billing 
• processing subscription request
• basic technical troubleshooting 
• mentoring newly hired CSRs
• assisting supervisor in team meetings
• listening skills
• data entry and typing

As a customer service representative, I also gained personal skills such as:

• time management
• attention to details
• reliable
• organized
• team player
• self-motivated
• fast learner

I would be honored and thrilled to be part of your team. Please feel free to contact me. 

Blessings,

Mary Margaret