Mary Joy L. Azote

MARY JOY L. AZOTE Address: San Vicente, Butuan City 8600 Skype ID:-E-mail Address:-Mobile No.:- PERSONAL INFORMATION Nickname: Mary Sex: Female Age: 26 Date of Birth: December 24, 1996 Place of Birth: Cebu City Civil Status: Married Citizenship: Filipino Height: 5’ 6’’ Weight: 80 kg. Religion: Roman Catholic Dialects: Filipino & English Spouse Name: Michael E. Azote Mother’s Name: Ma. Juvy C. Lato Father’s Name: Eusebio M. Lato EDUCATIONAL BACKGROUND & ACHIEVEMENTS Tertiary University of San Carlos Technology Center – Nasipit, Talamban, Cebu City Year: 2013 Bachelor of Science in Computer Engineering, Major in Software Engineering - 2013 Secondary Calape National High School- Calape, Daanbantayan, Cebu Year:- Elementary Calape Elementary School- Calape, Daanbantayan, Cebu Year:- WORK HISTORY Company Name: RipeConcepts Inc Position: Amazon Strategist Duration: November 2020 - May 2023 Scope of Work ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Assist the client in Amazon operations Create weekly and monthly reports and forecasting Assist client in any ad hoc tasks Responsible for creating Market opportunity analysis and trends Keyword research and optimization Accountable for creating rules and negation in Pacvue Responsible for creating DataStudio reports for the accounts Managing Amazon Cases that arise Superior Product Listing (including Parent/Child variations) and optimization Competitor Analysis Creating Coupons Product and Catalog Management Creating new campaigns and optimization Amazon Posts Amazon Store Management Company Name: Substantial Value LLC Position: E-commerce Customer Support and Assistant Duration: May 2020 - October 2020 Scope of Work ● Customer Support - managing messages in Freshdesk for Shopify and Amazon Filing claims - Handling refunds, order changes, and replacements ● Order Fulfillment - fulfill orders on Scalable Press, Gearbubble, Printify, and Teelaunch ● Title & keywords creation on Etsy ● Sales Tax Filing and Preparation Company Name: TTF Enterprises LLC Position: Amazon FBA Expert Duration: August 2019 - June 2020 Scope of Work ● Manage Product Reorders, FBA Inventory Control, Supplier Communication, and Shipping Plans ● Superior Product Listing (including Parent/Child variations) and optimization ● Keyword research and optimization ● Paid Advertising PPC with superior ACOS ● EBC optimization ● Amazon store optimization ● Amazon inventory monitoring ● Amazon account review and management ● Customer Support ● Seller and Product Review Management ● Running Sales, Coupons, and Amazon Special Promotion Campaigns ● Managing Amazon Cases that arise ● Manage Sales Tax compliance through TaxJar and handle manual filings as needed. ● Maintain Supplier Relations and find new Suppliers for expanded Product Lines ● Monitor FBA fees and Submit Review Cases when necessary ● Monitoring Trademark violations (including photos) and submitting cases to Amazon Company Name: Dastrup Inc Position: Amazon Seller Central Manager Duration: January 2020 Scope of Work ● Managing Amazon Cases that arise ● Manage Sales Tax compliance through TaxJar and handle manual filings as needed. ● Amazon inventory monitoring ● Amazon account review and management ● Customer Support ● Seller and Product Review Management ● Keyword research and optimization Company Name: Exports Canada Inc Position: Sales Manager/ Amazon Account Manager Duration: April 2019 - January 2020 Scope of Work ● Amazon account review and management ● Customer Support ● Seller and Product Review Management ● Keyword research and optimization ● Maintain Supplier Relations and find new Suppliers for expanded Product Lines ● Superior Product Listing (including Parent/Child variations) and optimization ● Paid Advertising PPC with superior ACOS Company Name: Zumba Fitness LLC Position: Amazon Assistant Duration: April 2019 - June 2019 Scope of Work ● Amazon account review and management ● Customer Support ● Seller and Product Review Management ● Keyword research and optimization ● Updating and Managing Listings in Vendor Central ● Creating Amazon cases Company Name: Hickory Flats Inc. Position: E-commerce Admin Duration: January 2019 - April 2019 Scope of Work ● Amazon account review and management ● Customer Support ● Seller and Product Review Management ● Keyword research and optimization ● Superior Product Listing (including Parent/Child variations) and optimization Company Name: Cross Path Capital LLC Position: E-commerce Virtual Assistant/ General Administrative Assistant Duration: February 2017 - January 2019 Scope of Work ● Superior Product Listing (including Parent/Child variations) and optimization ● Keyword research and optimization ● Paid Advertising PPC with superior ACOS ● EBC optimization ● Amazon store optimization ● Amazon inventory monitoring ● Amazon account review and management ● Customer Support ● Seller and Product Review Management ● Running Sales, Coupons, and Amazon Special Promotion Campaigns ● Managing Amazon Cases that arise ● Manage Sales Tax compliance through TaxJar and handling manual filings as needed. ● Monitor FBA fees and Submit Review Cases when necessary ● Monitoring Trademark violations (including photos) and submit cases to Amazon Company Name: Yookloo Position: Amazon Virtual Assistant Duration: December 2016 - February 2017 Scope of Work ● Customer Support ● Order Fulfillment ● Superior Product Listing (including Parent/Child variations) and optimization Company Name: Perfect Job Position: Sales Assistant Duration: January 2017 Scope of Work ● Messaging leads and offering services Company Name: Versatel Marketing Position: Appointment setter Duration: December 2016 Scope of Work ● Calling leads and forwarding Company Name: Wolf Commerce Position: Amazon Virtual Assistant Duration: April 2016 - December 2016 Scope of Work ● Customer Support ● Product Review and Seller Feedback Management ● Managing FB pages ● Running Sales, Coupons, and Amazon Special Promotion Campaigns Company Name: Inbusiness Inc. Position: Amazon Virtual Assistant Duration: December 2015 - April 2016 Scope of Work ● Customer Support ● Product Review and Seller Feedback Management ● Managing FB pages ● Running Sales, Coupons, and Amazon Special Promotion Campaigns