Mary Joy Clapano

Mary Joy Clapano

$5/hr
Credit Repair Dispute Specialist/ Customer Service Representative/ Product Researcher
Reply rate:
20.0%
Availability:
Full-time (40 hrs/wk)
Location:
Davao City, Davao Del Sur, Philippines
Experience:
2 years
About

Hello there, I am Mary Joy from the Philippines.

I am a self-motivated and progress-driven VA with a background in this industry. Are you struggling with product research to find good and fast-selling items on your Amazon store? Do you want someone to help you with your credit score? As a Dispute Specialist, I can help you improve your credit score by removing all inaccurate information from three bureaus: Equifax; Experian; and Transunion. All the false information from Personal; Hard Inquiries through all negative accounts. I love helping people fix their credits, enabling more opportunities for their clients in the future. The business has evolved, and customers expect high-quality customer service as a standard, not just products and services. Customer satisfaction has a huge impact on your business's success. I can help you out with all the tasks related to my expertise. Teachable by all means and always have the drive and determination to see my clients succeed with my presence in the company.

These are the tasks I can help you with:

  • Look for a product that is "High demand-Low competition"

  • Unbranded (with branding potential) – higher margins available

  • Low competition – a chance to enter the market

  • No Patent or Trademark issue

  • Seasonality of niche/ Sales is not seasonal

  • Finding Supplier

  • General customer support queries (Phone, live chat, email, SMS, Social Media support for any business)

  • Assist with the placement of orders, refunds, or exchanges

  • Respond to queries with an agreed script or even without a script

  • Create a FedEx Return Label for returned products

  • I know how to navigate KW Command

  • Add Client information to KW Command

  • Input Listing Property in MLS

  • Manages and Organizes Contacts in Command

  • Send SMS via Command via Twilio

  • Creates Designs in KW Command

  • Identify negative accounts from each bureau. (Experian; Equifax; and Transunion)

  • Identify all personal information and hard inquiries from each bureau. (Experian; Equifax; and Transunion)

These are the tools that I am familiar with:

Helium 10

Jungle Scout

Keepa

Google Trends

Zendesk

NetSuite Connector

Ring Central

FedEx Return Label

MLS

KW Command

Zillow Rental Property

Zillow Premium Agent

Canva

Trello

Twilio

Dropbox

Google App (Drive/Docs/Forms/Sheets)

MS Word

Excel

Zoom

Loom

MS Teams

DisputeFox

Identity IQ

Keap

So what are you waiting for, let's get started!

Sincerely yours,

Mary Joy

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