Mary Joy Anne Velasco

Dedicated professional with 6 years of experience in customer service and remote administrative support, coupled with 3 years of expertise in risk adjustment coding. Proven ability to efficiently manage phone calls, email communications, and medical records with minimal supervision. Adept at delivering high-quality results, improving operational efficiency, and ensuring customer satisfaction in fastpaced environments. Strong attention to detail, organizational skills, and a commitment to accuracy in healthcare documentation and administrative tasks