Mary Joanne Pascua Caceres

MARY JOANNE PASCUA-CACERES 29 Dollar Street Meralco Village ■ Taytay, Rizal 1920 ■- ■- Talented administrative and training professional Looking for an opportunity to showcase my organizational and training expertise QUALIFICATIONS SUMMARY      Experienced manager in HR facet spearheading employee engagement programs across the organization and championing corporate trainings for almost 500 employees Proven track record in administering and facilitating training, OD initiatives, employee engagement and marketing initiatives through effective project management skills. With extensive and diverse exposure in multinational and local corporate settings. Over eight years of administrative support experience from various functional groups Fast learner with excellent communication, interpersonal and customer service skills; Friendly, dedicated, team player, goal oriented with passion for learning. PROFESSIONAL EXPERIENCE Fulltime-Stay-At-Home-Mom September 2010 - present •Provided guidance on labor relations to associates and counselled first-time mothers on breastfeeding •Spearheaded 25 Parent Representatives from planning to executing the KCLC Family Day 2017 attended by more than 600 participants •Volunteered to do research works and acted as Homework Aide •Organized and coordinated social gatherings such as weddings, baby showers and parish church concert •Manages small food business MAYNILAD WATER SERVICES INC. Head, Continuing Education June 2008 - August 2010 •Prepared, facilitated and conducted training programs and teambuilding activities across the company for almost 500 employees •Conducted and consolidated FGDs, training needs analysis and post evaluation surveys •Coordinated and communicated established training courses across the organization •Appointed and monitored external training organisations for special training courses •Participated in conducting and implementing organizational development initiatives •Handled training coordination and administrative functions for internal and external trainings •Maintained training database of employees •Managed budget for Continuous Improvement trainings and employee engagement related activities •Single-handedly initiated the 1st Customer Care Video with P10,000 budget and I Love Maynilad video with P5,000 budget •Spearhead the following Employee Programs: Execute Secretaries' Day, I Love Maynilad Photo Exhibit, I Love Maynilad AVP, 1st Customer Care Conference ASTRAZENECA PHILIPPINES Regulatory Affairs Assistant June 2007 - May 2008 •Performed administrative function for the Head of the Department •Facilitated preparation of requirements for compliance and approval needed by functional groups for promotional activities and regulatory applications •Streamlined the regulatory support and administrative activities to ensure smooth functioning within the department •Collaborated with Drug Safety, Quality Assurance and Sales Force in handling complaints, change in local control processes and other regulatory related activities •Created 1st Regulatory Affairs Info Brochure to educate employees on the importance and contribution of the department •Enhance database used to monitor approved promats, regulatory applications and BFAD requirements JOHNSON & JOHNSON PHILIPPINES Marketing Administrative Assistant December 2006 - June 2007 •Supported Marketing team in all marketing initiatives such as promo bundlings, samplings, marketing communications, budget monitoring, and other marketing tasks •Ensured smooth transition of business transactions from Pfizer to J&J for business continuity with suppliers and agencies •Ensured continuity of business transactions with suppliers and agencies by training new administrative assistants PFIZER PHILIPPINES Marketing Administrative Assistant December 2004 - December 2006 •Participated during planning, organizing, implementing, supervising, coordinating, sourcing and monitoring marketing initiatives for Listerine, Bactidol, Purell, Terramycin and Visine such as promotional activities and bundlings, product samplings, product launches, conferences, marketing communications, budget monitoring and other marketing activities •Saved P60,000 by being in-charge of the coordination, tabulation and encoding for Visine and Trosyd merchandiser's promotional project. •Collaborated with third-party agencies, key opinion leaders and functional groups to reconcile product concerns and implement marketing lead programs •Initiated fieldwork to assess brands’ activities and competitor’s promotional activities •Developed simple database and e-filing system to monitor inventory of near expiry items, promo materials and product samples allocated to 3 rd party agencies, historical marketing promotional details and financial records •Performed clerical and multi-administrative functions for the 1 Executive Director, 1 Category Head, 4 Brand Managers •Assisted Trade Marketing and Sales Team in the absence of their Admin Assistant CONVERGYS PHILIPPINES Administrative Assistant April 2004 - December 2004 •Simultaneously performed multi-administrative and clerical functions for 1 executive and 1 senior manager including organizing meetings, book travel arrangement, develop and maintain filing system, screening call, preparing minutes of the meetings, correspondence and reports; sourcing of materials, coordinated Continuous Improvement programs and client launchings •Participated in FGDs to determine high attrition rate •Handled logistics and general support for prospective clients visiting the Philippines NEW ZEALAND MILK PHIL (FONTERRA) Foodservice Administrative Assistant May 2002 - April 2004 •Performed multi-administrative functions for the Department Head and Sales Team including processing expense reports and purchase orders, maintaining department database records, tracking budget and expense, monitored inventories, aging reports and sales progress; prepared events such as national conventions, cooking shows and food demos •Supervised 3 truck drivers and 2 collectors for timely deliveries and payment collections •A liaison between Sales, Supply Chain, Finance, Marketing and external customers in the resolution of day-to-day administrative and operational troubleshooting • Took part in lowering aging reports for Key Accounts and Direct Accounts by doing field work and collections •Handled product related inquiries, complaints and replacements NEW ZEALAND MILK PHIL (FONTERRA) Nutritionist April 2001 - May 2002 •Prepared requirements for compliance and approval of Bureau of Food and Drugs for all promotional activities and regulatory applications • Edited and supervised in the development of promotional materials, training materials and detailing formats for medical representatives •Created a comparison database of nutritional facts with competing brands. •Provided up-to-date nutritional researches and health data to the Marketing group •Supported Marketing group in implementing of marketing campaigns •Organized and conducted sensory evaluation surveys on new products •Handled nutrition counselling and product related complaints from customers EDUCATION University of the Philippines SOLAIR, Diliman, QC Diploma in Labor and Industrial Relation University of Santo Tomas, Manila Bachelor of Science in Nutrition and Dietetics 2010 - - 1999 CERTIFICATIONS Certificate Course in Organization Development • CORD Ateneo de Manila, 2010 Training Design and Learning Techniques • Ateneo Graduate School of Business CCE, 2009 Facilitators Workshop Certification • Development Dimensions International, 2008 4th Marketing Diploma Program • Ateneo Graduate School of Business CCE, 2008