Experienced Virtual Assistant with a strong background in customer service. Skilled in managing customer inquiries and complaints, responding to customer inquiries in a timely and professional manner, and providing accurate and helpful information. Proficient in using customer service platforms such as Zendesk, Gorgias, and RichPanel.
Excellent communicator and collaborator, able to work independently and effectively manage multiple projects simultaneously. A dedicated and proactive worker with a strong attention to detail and a commitment to delivering high-quality results.