I'm Mary Jhastine C. Rodas, and I bring several years of experience in customer support and administrative roles, including team leadership. My background includes handling email and chat support, managing schedules, coordinating tasks, and providing excellent client service. I'm highly skilled in communication, time management, and critical thinking. I’m also proficient with tools essential to virtual assistance, such as Trello, Zendesk, Gorgias, Shopify, ZOHO, Salesforce, Slack, and Microsoft Teams. I’m a fast learner, adaptable, and committed to delivering efficient and organized support to help businesses run smoothly.