Mary Jane Dela Cerna

Mary Jane Dela Cerna-- Visa Status: Residence Visa Holding UAE Driver’s License CORE COMPETENCIES • • • • • • • Team Player Client Service Efficient Business Correspondence Savvy Multi-Tasking Capability Computer MS Office Proficient Verbal/Written Communication Speed Typing Skills Strategy / Top Priority Planning EDUCATION Xavier University, Philippines, Bachelor of Science in Biology March 1996 TRAININGS Computer Hardware & Software Programs DATS Philippines, March 2000 PERSONAL DETAILS Date of Birth: March 14, 1974 Nationality: Filipino Address: Dubai, UAE 14 YEARS EXPERIENCE AS ADMINISTRATIVE SECRETARY CUM PERSONAL ASSISTANT CUM PRO – DUBAI UNITED ARAB EMIRATES PROFILE SUMMARY • With more than 10years of professional experience in UAE. • Provide high level of administrative support by handling information request; perform clerical functions such as preparing correspondences, receiving visitors and arranging conference calls. • Thorough competence in handling different administrative functions. • Proven track record in customer service. • Manage a diverse routine functions and projects in a fast-paced organization. • Proficient in MS Office • Thorough knowledge in UAE visa processing. • Ability to multi-task, attention to detail, highly organized. • Can work independently and a team player. • Excellent communications skills in English language (written and spoken). • Conversant in Arabic language. OBJECTIVE • To obtain a challenging position as a Personal health worker that allows me to utilize my current skills to assist patients the best of my knowledge and provide comfort as required. PROFESSIONAL EXPERIENCE Healthcare Assistant cum Nursing Asst cum Caregiver Al Tamayuz Home Medical Healthcare, RAK December 2023 – until present • • • • • • • • • • • Monitor Vitals such as blood pressure; heart rate; Spo2; blood sugar, urine output and stool every 12 hrs on daily basis (recorded) Ensure to switch patients position every 2 hours to avoid bed sores Responsible in ADL of the patients including feeding, bathing and diaper change as per schedules Make sure to change the patients bed linen, pillow case, bed sheets on daily basis Monitor medications and make sure to give appropriate medications on time and as per requirements Grooming patients including by brushing their hair, teeth and shaving, if necessary, on daily basis Responsible in documenting urine output, daily liquid and food intake as per Physician instructions Wound cleaning, dressing and put medication on daily basis Responsible in cleaning and taking care of Tracheostomy and PEG tube accordingly Ensure to do insulin injections on time as per schedule Experience in Elderly and bedridden patients Administrative Secretary cum Junior Accountant Qasr Alzaitoon for Project Management Services, Dubai September 2021 – September 2023 (2 years) • • • • • • • Issue invoices, quotations and LPOs Knowledgeable n accounts using zero system Responsible in monitoring sales and recording company expenses and profits Ensure files (hard copy and soft copy) are in order and updated Implementation of marketing plans (print; broadcast and online content) Handling Petty cash Prepare official letters to Client’s and Suppliers Administrative Secretary cum PRO Morifar General Trading LLC, Dubai May 2019 – May 2021 (2 years) • Trade License and Establishment card renewal salon with applications like NOC, salary certificate • Process and ensure new visa, renewals and cancellation (Mainland Visa) are done in a prompt and orderly manner • Over all day-to-day office management • Answering telephone, screen and direct calls, take and relay messages and deal with queries • Responsibleformanagingofficefacilitieswhichincludesbutnotlimitedtoofficesecurity, cleanliness, and managing repairs • Administer recruitment by posting job ads, sourcing CVs, conducting preliminary interviews, scheduling interviews and coordinating hiring efforts with Management responsible for making final selection of candidates • Process medical insurance including addition, deletion, modifications and medical claim • Monitorinventoryofofficesuppliesandpurchaseofnewmaterialswithstrictadherencetobudgetary constraints • Monthly monitoring and payment of utility bills such as DEWA, Du, office rentals and A/C cooling • Coordinating Payroll processing Business Administrative Coordinator cum PRO In touch Middle East FZ LLC, Dubai July 2017 – July 2018 (1 year) • • • • • Responsible in SOA preparation for both Suppliers and Clients Deal with the bank and other related accounting task Maintain and ensure to collect from Client’s payment dues on time Ensure to renew staff visa and trade license renewal on time (FZ visa) Managing and processing employee’s travel requests and providing best accommodation plans while taking into consideration the set budget • Reminding the relevant parties about contracts renewals and reporting about projects ceiling • Checking daily for the latest tenders and making sure the company is registered in the concerned projects • Proper archiving and maintenance of the company’s legal and important files (Hard and soft copies) • Keep a record of daily staff attendance • Supporting the accounting department in the collection and keeping the collection sheet report updated and issuing clearances • Updating the cost center • Procuring, when needed, the supplier’s statements of accounts • Transferring suppliers’ payments and the monthly salaries • On a monthly basis, reporting regarding the supplier payments, the cash flow, the commissions and the bills reports • Prepare bank correspondence and maintain banking relationship Administrative Officer cum PRO RWL Water ME FZE, Dubai Feb 2014 – Feb 2017 (3 years) • • • • • • • • • • • • • • • • • Execute staff payroll using WPS Organize & supervise all administrative activities of the Company In charge in client payments through wire transfer Maintain monthly reports for company petty cash expenses Responsible in visa processing for all employees; trade license & office lease Control of Trade License; Chamber of Commerce and Industry Membership & Business Set Up In Charge of Company Staff Insurance Policies, premium negotiations and yearly renewal Ensure of staff visa renewal; CEC card; health card; annual trade license and tenancy contract Provide administrative and secretarial support as required Prepare documents / reports / presentations as per instructions Monitor, track and respond to internal as well as external emails & letters as appropriate – self & on behalf Scheduling appointments, audio/video conferences and managing the diary LiaisingwithvariousdepartmentsofGroupCompanieswithinUAEandothercountriestoobtain necessary information as required Maintain the general filing system; save and file all correspondence Assist in the planning and preparation of meetings and conferences Screening and answering all telephonic calls, take messages and respond to queries Preparing agenda, take minutes and circulate to the concerned • Filing correspondence, reports and other important and confidential documents Administrative Coordinator cum PA Land mark PR and Events FZ LLC, Dubai November2010 – November2013 (3 years) • Arrange all travel arrangements including detailed travel plan, visa applications, ticketing, and hotel reservations and compiling other documents as required for official visits • Receiving guests and overseeing the arrangement of their visas, travel arrangements, accommodation • Undertakeanyotherdutiesasrequestedinaccordancewiththescopeandresponsibilitiesoftherole • Responsible in visa processing for all employees – new visa, renewal, cancellation • • Responsible for providing secretarial, clerical and administrative support to ensure services are provided in an effective and efficient manner. • Processing invoices, vouchers and purchase orders • Preparing monthly reports for the client & maintaining client database • Ensuring that all documents are properly organize in their respective folders • Responsible for all incoming and outgoing correspondences • Responsibleofincomingmailsand/ormaterialsanddistributingtoappropriateofficesandstaff • Checking and responding all emails from clients and suppliers • Interacting with clients, vendors and visitors • Responsible for all monthly bills, dues and petty cash reports Secretary cum Receptionist Skyplan FZC, Sharjah Aug 2007–Aug 2010 (3 yrs) • Answer all incoming and outgoing calls, handled their queries and forwarded them to the appropriate staff member • Provided services to the Manager’s needs with regards to Company’s documents • Executed computer works encoding (Words, Excel and PowerPoint) • Responsible for paper and electronic filing system for records, correspondence and other materials • Distributes incoming correspondence, including faxes and email • Responsible in making business correspondence & making LPO’s for both local & international suppliers • Operated OMS software for making quotations. Performed related duties as assigned • Ensures allot her administrative work assigned by the Manager to be completed on time Owner DELA CERNA Mango Producers & Exporters, Philippines June 2000 – June 2007 (7 years) • Managed the daily operations of our mango products, inside and outside Philippines • Controlled and directed procurements of production materials • Managed the financial operation and expenses including labor salaries In-Charge of Marketing the product for local and export sales. • Handled general office routine, profile maintenance and other administration tasks as required. Well versed with documentation and employment formalities