Mary Grace Manalo Cam

I am an aspiring virtual assistant who wanted to share best practices from different clients I have worked with. I have been working as a Customer Service Representative / Technical Support for the past 10 years, I would say that I am confident handling customer's concerns up to the resolution process.

I know that I have no experiences at all working remotely for a direct client, but will definitely be willing to be trained and be an asset to your company.

I am willing to undergo training and is very interested in joining the VA Community. I have been working as a Customer Service Specialist / Technical Support Representative in 4 different BPO Companies here in the Philippines. I have handled US Telco, Financial Services, Food Delivery and Healthcare Insurance clients.

Along with the experience I had, I know that the following daily task I am assigned to do will help me be a great Executive Virtual Assistant :

• Takes 30 + calls a day

• Send emails and reports each end of day

-Tracks and records minutes of meeting

-Schedule call backs if necessary

I am excited to show how passionate and a team player I can be during work hours. I am so much willing to share my best practices with the team.