Mary Grace Adap Diesta

I have extensive experience in customer service for over 7 years.

I can handle customer inquiries, complaints, billing questions, and payment extensions. I can also do upselling, basic troubleshooting, email, and phone handling.

As a professional customer service, I am offering an unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues, and win customer loyalty.

Additionally, I'm an experienced logistics coordinator for a US-based logistics company (freight broker). I specialized in appointment scheduling, rescheduling appointments with shippers/receivers, and updating load status in different TMS.

I am a team player, hardworking, a fast learner, passionate, and, committed to learning new things.