Mary Ghrace Lustre

Throughout my career, I have developed excellent communication and problem-solving skills, which I believe are crucial in delivering outstanding customer experiences. In my previous role as a customer service representative, I consistently exceeded performance targets by resolving customer inquiries and concerns promptly and effectively. I am adept at active listening, empathizing with customers, and providing clear and concise solutions.

I possess a deep understanding of the importance of maintaining a positive and professional demeanor while interacting with customers. I consistently strive to create a welcoming and friendly environment by employing my strong interpersonal skills and adaptability. Whether it is via phone, email, or in-person, I have demonstrated my ability to build rapport and establish long-lasting relationships with customers.