I’m a highly adaptable and professional remote support specialist with a background in customer service, community engagement, and administrative assistance. With hands-on experience handling client inquiries, troubleshooting issues, and maintaining clear communication, I help businesses build strong customer relationships and stay productive.
My study in Agricultural Extension and Rural Sociology has equipped me with strong interpersonal skills, patience, and the ability to explain complex information in simple terms — which makes me effective in support and assistant roles.
My Key Skills includes (but not limited to,);
✓Live chat, email & social media support
✓CRM tools (e.g., Zendesk, HubSpot, Surveymonkey, Cognitoform)
✓Microsoft Office (Word, Excel), Google Workspace
✓Calendar and inbox management
✓Basic research & data entry
✓Problem-solving & clear communication
I’m really passionate about creating smooth experiences for customers and providing dependable virtual support. I’m eager to work with forward-thinking teams and deliver real value remotely.