Mary Cris Melanie M. Macasaquit

Hi! I’m Cris. I am a creative, skilled Social Media expert with experience in Managing Professional and Business Social Media Accounts and provides excellent customer service skills. I am goal-oriented and flexible in all aspects of work. I am a hard-working and assertive person with years of experience in customer service, admin work, record-keeping, and various personal assistance tasks. I can focus on work without a need for supervision. I make sure that all work is done in time, purposefully, and with quality. I am meticulous in every task because I always make sure that I provide decisive output. Also, I am a team player that works well with a team and can provide informative, knowledgeable, and opinionated ideas and queries to the clients.

Also, I have extensive knowledge in Microsoft Office, Excel Spreadsheet, Powerpoint, and Google Apps, Data Entry, Photo Editing, Video Editing, Virtual Assistance, Chatbot Development, Brand Development, IT/ Networking Tasks

I have great dedication to customer service and am keen on accuracy and attention to detail. I am excellent in time management and organizational skills as I professionally approach time, costs, and deadlines for tasks delegated to me.  

I’ve worked with the IT and telecommunications industry both local and international. I do virtual assistance or communicate with customers via phone and/or chat. I usually update their details, offer, provide, maintain, and assess the products/services they need, train new employees, handle complaints, and do reports with the tools provided by the company. 

I recently attended extensive training in Graphic Design at the Department of Information and Communication Technology to expand my skills to develop future opportunities. To improve more professionally and personally to avoid stagnation and reach my full potential.

I have years of experience in the telecommunications industry and am a Team Leader managing 20-30 people. I do administrative tasks, technical and customer service support. I can do multiple tasks and can handle a past-faced working environment. I am willing to be trained and be challenged with new opportunities to enhance and unleash any new skills needed to support your business. 

Looking forward to working with you in growing your business. 

With all the skills and experiences throughout the years, I am confident that I will be an asset to your organization. Hire me so I can work with you and contribute to your business.