Mary Colette Ugwuja

I am a professional and versatile customer service representative. I am a bachelor's degree holder in library and information science and I have three years experience in taking charge of customers and fostering healthy relationships with clients and organizations.

I'm a highly effective and organized individual with various skillsets gained through work experience as a customer service representative with various organizations. 

I can guarantee the satisfaction of your customers because I dedicate my time to bettering customer experience with timely assistance, helpful feedback and respectful conflict management response.

I am committed to high quality of work, good judgment and posses high interpersonal skills and ability to prioritize and multitask in a fast-paced environment. I have a perfect mastery of latest e-commerce and dropshipping tools (shopify, gmail, outlook, zendesk,hubspot and freshdesk). 

I look forward to hearing from you about how we can work together to improve your relationship with your customers.