I've been in the BPO industry for more than three years. Providing excellent service to the customers and meeting their needs and wants are one of my greatest strengths. I'm helping customers through phone call, email, and live chat. I always go above and beyond to provide great customer service. I am a hard-working, committed, and competitive individual.
Core Qualifications:
Known as one of the top agent from my previous companies.
Providing information to the customers about their card application and credit status.
Answering customers query via phone call, email or chat.
Helping the customers to have a technician on the field when needed.
Educating the customers on how to troubleshoot the product as well as how to
manage their syncing issues