I am a Medical VA experienced with workers’ compensation (WC), personal injury (PI), and motor vehicular accidents (MVA). My expertise to these areas significantly contributes to client business success and better patient care. I am an effective team player with innate leadership, driven to constantly excel.
Leading teams at eData Services US, L.L.C. as a Team Leader, my focus was on elevating client satisfaction through meticulous training and process optimization. We established robust guidelines and feedback systems, ensuring top-tier services provided by our Virtual Assistants. My education in Medical Biology from Pamantasan ng Lungsod ng Maynila underpins my ability to manage complex patient care scenarios, effectively.
Excellent communication has always been my good asset and I use this excellence in coordinating and collaborating. I focus on developing plans for new clients and efficiently streamlining clients’ office procedures.