Mary Ann Candelaria

I have different Experience like Customer Service in a Call Center. We have a lot of project added to our job. We need to make sure that we enter all the correct and detailed information of our Patients in their accounts.  Log customer complaints and feedback, and escalate issues as necessary while documenting the process. Update and maintain customer records, ensuring all data is current and accurate. Generate reports based on data entered, highlighting trends or areas for improvement in customer service. I always used Google sheet excel to file all the records.