Mary Ann Bautista

I worked for a loan processing account for 3yrs., I approved loan applications by checking informations and documentations needed. Checking eligibility of the clients. I communicate via outboundcalls or through emails.

Additionally, I also worked for a retail account for 4 yrs as a call center representative who handles orders and tracking orders.

I am keen into details and remains calm and professional throughout critical incidents. I also make sure to maintain clients confidential information and assure them that the issue will be resolved in a timely manner.