Address: #31-C Alley 5 Corner Road 2, Brgy. Project 6, Quezon City 1100
Mobile#:-
Email address:-Skype name: live:e9e06e8be5bb4de5
Mary Angeli T. Humiwat
Objectives
To work in a stimulating and challenging role where I can gain more knowledge and
skills to grow professionally and personally.
To maintain a work-life balance where I can be productive with my role despite
working from home.
Professional
Highlights
Customer Care Specialist
▪ Answer customer calls for sales account
▪ Provides best and timely resolution for customers’ queries
▪ Find related items for upselling or to offer as alternative.
Verifications Officer
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Assess credit card and personal loan applications
Perform outbound call for verification of information
Follow up requirements from applicants and branch personnel
Manage inquiries from different departments and customers alike via email and
phones
Make sound credit decisions based on company policies and procedure and
make use critical thinking during assessment.
Virtual Assistant
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Skills
Employment
History
Manage store inventory
Place orders and confirm shipments and deliveries
Answer buyer’s messages and inquiries
Do product research and profitability of items
Analyze Keepa graphs of items
Monitor price drop and request price drops from sources
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Fast Learner
Particular with details
Computer Literate
Good English communication skill
Adaptable to change
Knowledgeable in Microsoft
office tools and amazon seller
central, webscraper and informed
▪ Has an extensive knowledge in
drop shipping.
Customer Care
Specialist
Concentrix Daksh Services
Philippines Corporation
(Quezon City, NCR)
Jan. 31, 2014-April 29, 2017
Verification Officer
HSBC Electronics Data
Processing Philippines
(Quezon City, NCR)
June 26,2017-Feb. 9, 2019
Amazon Virtual
Assistant
Home based work
April 2019- June 2019
Education
Bachelor of Science in Nursing
Saint Mary’s University
Bayombong, Nueva Vizcaya
Jun 2008-Jun 2012
Secondary level
Saint Mary’s University Science
High School Bayombong,
Nueva Vizcaya
Bayombong, Nueva Vizcaya
Jun 2004-April 2008
Primary Level
Saint Mary’s University
Elementary Department
Bayombong Nueva Vizcaya
Tertiary level
Bachelor of Science in Nursing
Saint Mary’s University
Bayombong, Nueva Vizcaya
Tertiary level
Honors
Jun 1998-Mar 2004
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Secondary level
Primary Level
Saint Mary’s University Science
High School Bayombong,
Nueva Vizcaya
Bayombong, Nueva Vizcaya
Saint Mary’s University
Elementary Department
Bayombong Nueva Vizcaya
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Top 3, Academic
Excellence Award
Dean’s Lister(1st
yr-4th yr)
Commitment
Award (Treasurer
and Auditor of the
Student Council)
Third Honorable
Mention
Acadamic
Excellence
Awardee(2nd yr-4th
year)
Academic
Distinction