With seven years of experience in the telecom sector and virtual help, this results-oriented and customer focused professional specializes in providing outstanding customer service and increasing sales. competent in managing a large number of client inquiries, addressing challenging issues, and fostering enduring bonds with clients to guarantee their happiness and loyalty. a track record of successfully upselling and cross-selling insurance products while working as a virtual assistant, showcasing a thorough comprehension of client needs and powerful communication abilities. devoted to reaching and surpassing performance goals, skilled at multitasking, solving problems, and adjusting to a variety of client profiles.