DETAILS
Davao, Philippines--
PROFILE
I am an organized and professional virtual assistant that handles all communications
with the company from a remote position. As a virtual assistant, I am responsible for
responding to emails and phone calls, scheduling meetings, booking travel
accommodations, managing a contact list, preparing customer spreadsheets and
keeping online records, organizing managers’ calendars, performing market research,
creating presentations, as assigned, address employees administrative queries,
provide customer service as the first point of contact and many more.
I am a well-rounded person who is familiar with the field I am working in. I am
creative, patient, and good at time management. Most importantly, I am reliable and
adept at problem-solving.
EMPLOYMENT HISTORY
Sales Associate, Victoria Plaza Mall
May 2009 – November 2010
• Victoria Plaza Mall is one of the earliest malls in Davao City.
• I served customers by helping them select products.
• I drive sales through the engagement of customers, suggestive selling, and
sharing product knowledge.
• I collect payments using the store point of sale system and process returns and
exchanges.
• I an inventory of the products every day.
Sales/Customer Service Representative, VXI Philippines, Davao City
April 2012 – December 2012
• It is a US-based call center solution provider with over 15,000 employees in its
16 operational sites around the world.
• I help customers with complaints and questions, give customers information
about products and services, take orders, and process returns.
• I attract potential customers by answering product and service questions and
suggesting information about other products and services.
• I prepare product and service reports by collecting and analyzing customer
information.
• I can work with minimal supervision.
School-Based Management Coordinator, Davao Oriental
May 2018 – June 2019
• I conduct meetings relevant to school-based management.
• I remind faculty members and assigned committees about the submission of
various documents for a pertinent school report.
• I assist in the safekeeping and organization of school files.
• I organize, coordinate, and document meetings regarding SBM.
• I prepare monthly accomplishment reports.
• I compile teacher’s reports through Microsoft Excel.
Ecommerce Specialist, Facebook, Davao City
July 2018 – January 2020
• I photograph and write descriptions of the items I will sell and put the
information online.
• I calculate total purchase amounts, taxes, and shipping costs, process
payments, and send orders.
• I contact my prospect buyers through chat and calls/video calls, attend to their
needs, and find solutions.
EDUCATION
Bachelor of Secondary Education major in Biological Science, University of
Southeastern Philippines, Davao City
June 2008- April 2012
• The University of Southeastern Philippines (UseP) is a regional state university
created in 1978 through Batas Pambansa Bilang 12.
• UseP produced world-class graduates and relevant research and extension
through quality education and sustainable resource management, practical
benefits to society, and promoting entrepreneurship and industry
collaboration.
Masters in Teaching Science – General Science, Davao Oriental State College of
Science and Technology (Philippines), Mati City
June 2017 – December 2019
• The Davao Oriental State University (DorSu) previously known as Davao
Oriental State College and Technology (DOSCT) is a state university in Mati City,
Davao Oriental, Philippines, founded on December 13, 1989.
• Relevant and quality tertiary education ensured to achieve inclusive growth
and access of deserving but poor students to quality tertiary education
increased.
SKILLS
Teamwork
Computer Skills
Adaptability
Multitasking Skills
Excellent Communication Skills
Product Research
Writing Skills
Effective Time Management
Ability to Work Under Pressure
Costumer Service Skills
Creative Problem-Solving Skills
Marketing and Sales
Microsoft Expert
Decision Making
PART TIME JOB
Amazon Product Researcher
July 2021 – January 2022
ISHVAKU – Bracelet and Bangles (Bracelet)
Novel Writer
November 2018 – May 2022
GoodNovel – I WANT YOU BACK (Completed)
COURSES
Content Writing
January 2018 – December 2018
Animation NC II
May 2018 – March 2019
Social Media Management Course
January 2020 – December 2020
General Virtual Assistant Course
January 2020 – December 2020
Basics in Online Amazon Arbitrage
July 2020 – August 2021
Food and Beverage Service NC II
March 2021 – February 2022
REFERENCES
John Jynell C. Motilla, Executive Assistant-| -
Ma. Shiela Me Albaracin, Customer Service Representative-| -
Jessica Acosta, Amazon Specialist-| -
Stephen, Service Accomodation-| -
Jason Dulay from VABootcamp-LINKS
LinkedIN
https://www.linkedin.com/in/marvie-manigo-aa-/
Onlinejobs.ph
https://www.onlinejobs.ph/jobseekers/info/-
Upwork
https://www.upwork.com/freelancers/~012dc6bd31fcd9164c
CONTACT
Mobile, -
WhatsApp, -
Telegram, -
Skype, live:.cid.f05ee2b16c132181
Discord, Marvie#6753
