Marvelous Asiana

Highly skilled and results-driven Customer Service professional with over 4 years of experience in managing customer inquiries and providing exceptional service. Demonstrated ability to maintain a customer satisfaction rating of 95% by resolving complex issues in a timely and effective manner. Proficient in handling over 100 customer inquiries per day through phone, email, and chat channels. Adept in using customer service software such as Intercom, Zendesk, and Salesforce. Looking to leverage my expertise to contribute to a dynamic customer-focused team.